Recently we upgraded from the old free PDF Creator to the new PDF Creator Server edition and have been experiencing an issue with the spooler. It would appear it might be causing a corrupted spooler file, because the spooler service is unable to start until we clear C:\Windows\System32\spool\PRINTERS.
Print jobs are set to render on clients computer and after the last spooler crash we have disabled the advanced printing features to hopefully reduce the number of errors on the servers spooler.
Here are some additional details from event viewer:
Faulting application name: spoolsv.exe, version: 6.3.9600.17480, time stamp: 0x54585db9
Faulting module name: pdfcmon.dll, version: 0.9.6.0, time stamp: 0x58ee2136
Exception code: 0xc0000409
Fault offset: 0x0000000000005202
Faulting process id: 0xe28
Faulting application start time: 0x01d331773108ff96
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\System32\pdfcmon.dll
Report Id: eee7ccfa-9e4e-11e7-80e8-00155d022162
Faulting package full name:
Faulting package-relative application ID: