PDFCreator hangs in "Preparing" for some web pages

PDFCreator
1

I am using PDFCreator 2.4.1 with Windows 7/Firefox 50.1.0.

On some html pages, the print works OK. On more complex pages (ie with graphics), the “preparing” window comes up, the CPU usage goes through the roof (60-80%), the Cancel button is greyed out, Firefox shows the “Not Responding” status, and clicking the red X causes Firefox to go away.

Any suggestions?

T.

2

Hi,

could you post a screenshot of this?
I am not 100% sure which window you are getting.

Best regards,

Robin

3

Here is a screen shot.

Error1.jpg1024×768 137 KB

The crash info is:
Beschreibung:
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.

Problemsignatur:
Problemereignisname: AppHangB1
Anwendungsname: firefox.exe
Anwendungsversion: 51.0.1.6234
Anwendungszeitstempel: 5888f28c
Absturzsignatur: f595
Absturztyp: 0
Betriebsystemversion: 6.1.7601.2.1.0.768.3
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: f59510f43d0a09f109c16b397333ce53
Zusätzliche Absturzsignatur 2: e400
Zusätzliche Absturzsignatur 3: e400e6afc8f6cb4c39146f5ab6bdac61
Zusätzliche Absturzsignatur 4: f595
Zusätzliche Absturzsignatur 5: f59510f43d0a09f109c16b397333ce53
Zusätzliche Absturzsignatur 6: e400
Zusätzliche Absturzsignatur 7: e400e6afc8f6cb4c39146f5ab6bdac61
Hth
T.

4

Hi,

this is not a PDFCreator window, you’d get the same printing to any other printer as this is during the spooling part of the job, so a combniation of windows spooler and Firefox problems or just insufficient memory.

Best regards,

Robin