We are using PaperCut software to authenticate users at the printer. Jobs that are submitted with the user as the owner are available to print by that user after they authenticate.
When using PDFCreator server, a queue has been created which creates and saves a PDF, and attempts to print the document to the virtual printer used by PaperCut. The job shows up in the queue, but the owner is shown as the service account running PDFCreator instead of the user who actually submitted the job. Since they are not shown as the owner, the PaperCut software does not make that job available for them to release. I've tried to specify as the author, but that changes nothing.
Is there anything that can be done to associate the print job to the actual user who initiated it from their computer?