I purchased PDF Architect yesterday via Upclick but when I clicked on the download link it was blocked by a Google security page which indicated that the Upclick site was “dangerous”.
I have tried to raise the matter with Upclick via emails to ticketed and general addresses, but I have not received any response and I am now very concerned.
Is PDF aware of this development and is anything being done to resolve the matter for customers who cannot proceed with purchase downloads?
Hi,
sorry for the trouble,
we are fully aware of the issue, here is a link to the download from our own site which should work without problems:
http://download.pdfforge.org/download/pdfarchitect4/PDFArchitect-stable
Upclick is working on resolving this with Google.
Best regards,
Robin
I assume you did receive a license key?
If not please let us know, you will of course get everything you paid for.
Robin, many thanks for getting back.Yes I did receive a licence key but apart from the link, no other instructions on how to proceed.
Hi,
sorry about that, here is a link to the userguide which should contain all required information:
http://userguide.pdfarchitect.org/v4/Public/Default.aspx
(have a look at the “how to” section for installing and activating).
Best regards,
Robin
Thanks again Robin, Architect now installed and activated.