My staff and I have started experiencing this problem since we moved to a virtual server (Citrix). In the office we all work on 34" ultra-wide monitors (Dell's u3415w) and utilize virtual desktops and a server with PDF Architect's Terminal program.
Away from the office we are all working from our laptops or other computers with access to the virtual server. All the programs startup fine except PDF Architect, which starts up, but the window is out of sight like it's sitting in the ultra-wide space used at work, which isn't visible on the smaller screens/laptops out of the office.
I can understand the previous solution posted, i.e. close the program in the primary monitor, but this doesn't exactly work in a one ultra-wide monitor setup like we have.
Any solutions to try would be appreciated. Thanks.