We have installed PDFCreator on a 64-bit server, in Expert and Server mode. I selected to install the 32-bit (x86) drivers as part of the setup, but it doesn’t seem to have installed them anyway. I have to install the PDFCreator on a 64-bit server but I require the 32-bit driver for clients. I noticed other people posting on the forums about this. Is there anything we can do about it?
Hi,
please post your setuplog here, it may contain usefull additional information.
regards,
Robin
Just to confirm, where do I find the setup log file? Want to make sure I put the right one on here.
It’s alright, I got it:
----- Setup - Start: 2013-04-03 15:48:42 -----
Install PDFCreator: 1.6.2
InstallerDirectory: C:\Users\ADMINI~1.BRE\AppData\Local\Temp\2\is-A6B1I.tmp
X64: yes
Start AnalyzeCommandlineParameters
Parameter /VERYSILENT: false
Parameter /SILENT: false
Parameter /FORCEINSTALL: false
Parameter /REMOVEOPTIONS: false
Parameter /DONTINSTALLPRINTERS: false
Parameter /EXPERT: false
No Parameter /LoadInf
No Parameter /SaveInf
No Parameter /REGFile
No Parameter /PPDFile
No Parameter /Printername
End AnalyzeCommandlineParameters
WindowsVersionNumber: 6.1.7600
Silent installation: false
GUITS (7000, 50): 14
PreviousApplicationPath: C:\Program Files (x86)\PDFCreator
Update: 1
Installed PDFCreator version: 1.6.2
Installed PDFCreator version is lower 1.5.1 = false
nationCode: 244
InstallPDFCreatorPrinter = false
OS: 1
AppPath: C:\Program Files (x86)\PDFCreator
InstalledPDFCreatorVersion: 1.6.2
DontInstallPrinters: true
SPT: false
IC:1|1.6.2|1|en|b5
— Systeminformation - Start —
Windowsversion: 6.01.7600
WinDir: C:\Windows
Win64: true
ProcessorArchitecture: X64
.Net 2.0: true
.Net 2.0 regasm.exe:C:\Windows\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe
SystemDir: C:\Windows\system32
TempDir: C:\Users\ADMINI~1.BRE\AppData\Local\Temp\2\
CurrentDir: C:\Windows\system32
Computername: MRPINK
Username: administrator
UILanguage: 1033
Internet Explorer version: 8.0.7600.16385
Path: C:\Program Files (x86)\Internet Explorer;;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\
C:\Windows\system32\Wbem\framedyn.dll: NOT found
framedyn.dll: found in path
— Systeminformation - End —
— Environment - Start —
=::=::\
ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\administrator.BRETT2K\AppData\Roaming
CLIENTNAME=BR767
CommonProgramFiles=C:\Program Files (x86)\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=MRPINK
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\administrator.BRETT2K
LOCALAPPDATA=C:\Users\administrator.BRETT2K\AppData\Local
LOGONSERVER=\\MRBLUE
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Program Files (x86)\Internet Explorer;;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_ARCHITEW6432=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 44 Stepping 2, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=2c02
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files (x86)
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC=C:\Users\Public
SESSIONNAME=RDP-Tcp#1
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\ADMINI~1.BRE\AppData\Local\Temp\2
TMP=C:\Users\ADMINI~1.BRE\AppData\Local\Temp\2
USERDNSDOMAIN=BRETT.LOCAL
USERDOMAIN=BRETT2K
USERNAME=administrator
USERPROFILE=C:\Users\administrator.BRETT2K
windir=C:\Windows
— Environment - End —
----- Setup - End: 2013-04-03 15:51:01 -----
Hi,
the setup had found an existing installation of 1.6.2 and therefor didn´t install any drivers.
(“Installed PDFCreator version: 1.6.2
Installed PDFCreator version is lower 1.5.1 = false
nationCode: 244
InstallPDFCreatorPrinter = false”)
Please uninstall the PDFCreator, if possible reboot the server and try again afterwards.
regards,
Robin