I’ve been using PDFCreator for years and had no trouble, but now when I choose to print to it from my browser or another program, nothing happens at all. When I opened the program and tried to print a test page, I got the 75 error I put in the subject line above. I wonder if this has to do with all the software from the install disc that came with my new Brother multi-function printer, because I think it’s only since I got the printer that PDFCreator has stopped working. I don’t know how much of install disc software I need to keep (e.g. Nuance PaperPort Image Printer), but I don’t want to abandon use of my new and only hard-copy printer. Could anybody advise me?
By the way, this is on Windows 7
Hi,
first thing to try would be unistalling the PDFCreator, rebooting your machine and running a fresh setup of the latest version (to make sure nothing got broken by an update).
If it doesn´t help, please post the setuplog.txt here or mail it to us.
regards,
Robin
Uninstalled, reinstalled and restarted, but the problem persists. Here’s the setuplog, but I’ve tried to remove my computer’s name everywhere it appears, since I remember reading somewhere you’re safer against hacking/cracking if you don’t disclose it.
----- Setup - Start: 2013-08-08 11:11:02 -----
Install PDFCreator: 1.7.1
InstallerDirectory: C:\Users\Oliver\Downloads
X64: yes
Start AnalyzeCommandlineParameters
Parameter /VERYSILENT: false
Parameter /SILENT: false
Parameter /FORCEINSTALL: false
Parameter /REMOVEOPTIONS: false
Parameter /DONTINSTALLPRINTERS: false
Parameter /EXPERT: false
No Parameter /LoadInf
No Parameter /SaveInf
No Parameter /REGFile
No Parameter /PPDFile
No Parameter /Printername
End AnalyzeCommandlineParameters
WindowsVersionNumber: 6.1.7601
Silent installation: false
GUITS (7000, 50): 30
Update: 0
Installed PDFCreator version: 0.0.0
Installed PDFCreator version is lower 1.5.1 = true
nationCode: 244
InstallPDFCreatorPrinter = true
OS: 1
AppPath: C:\Program Files (x86)\PDFCreator
InstalledPDFCreatorVersion: Not installed
DontInstallPrinters: false
SPT: false
Printerstatus before installing:
Spooler service: is running
Printermonitors [3]:
WSD Port
Standard TCP/IP Port
Local Port
Printerports [14]:
BRW008092A49DB2
{name of my pc}
SHRFAX:
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
XPSPort:
C:\Program Files (x86)\PDF Architect\print\curprint.pdp
Nuance Image Printer Writer Port
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [0]:
Printerdrivers (Windows x64) [7]:
PDF Architect Driver
Nuance Image Printer Driver
Microsoft XPS Document Writer
Microsoft Shared Fax Driver
Canon Inkjet PIXMA iP1500
Brother PC-FAX v.2.2
Brother MFC-J435W Printer
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [4]:
PDF Architect
PaperPort Image Printer
Brother PC-FAX v.2.2
Brother MFC-J435W Printer
Printerdriver-Directory (Environment: Windows 4.0):
Result: Success = C:\Windows\system32\spool\DRIVERS\WIN40
Printerdriver-Directory (Environment: Windows NT x86):
Result: Success = C:\Windows\system32\spool\DRIVERS\W32X86
Printerdriver-Directory (Environment: Windows x64):
Result: Success = C:\Windows\system32\spool\DRIVERS\x64
Printerdriver-Directory (Environment: Windows IA64):
Result: Success = C:\Windows\system32\spool\DRIVERS\IA64
Install printerport:
Portname : pdfcmon
Result: Success
InstallMonitor:
Monitorname : pdfcmon
Environment : Windows x64
Result: Success
Install printerdriver for WinXP2k3:
Drivername : PDFCreator
Environment : Windows x64
Result: Success
InstallPrinter:
Printername: PDFCreator
Drivername : PDFCreator
Portname : pdfcmon
Result: Success
Printerstatus after installing:
Spooler service: is running
Printermonitors [4]:
pdfcmon
WSD Port
Standard TCP/IP Port
Local Port
Printerports [15]:
pdfcmon
BRW008092A49DB2
{name of my pc}
SHRFAX:
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
XPSPort:
C:\Program Files (x86)\PDF Architect\print\curprint.pdp
Nuance Image Printer Writer Port
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [0]:
Printerdrivers (Windows x64) [8]:
PDFCreator
PDF Architect Driver
Nuance Image Printer Driver
Microsoft XPS Document Writer
Microsoft Shared Fax Driver
Canon Inkjet PIXMA iP1500
Brother PC-FAX v.2.2
Brother MFC-J435W Printer
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [5]:
PDFCreator
PDF Architect
PaperPort Image Printer
Brother PC-FAX v.2.2
Brother MFC-J435W Printer
IC:1|1.7.1|0|en|b5|d0
— Systeminformation - Start —
Windowsversion: 6.01.7601
WinDir: C:\Windows
Win64: true
ProcessorArchitecture: X64
.Net 2.0: true
.Net 2.0 regasm.exe:C:\Windows\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe
SystemDir: C:\Windows\system32
TempDir: C:\Users\Oliver\AppData\Local\Temp\
CurrentDir: C:\Windows\system32
Computername: {name of my pc}
Username: Oliver
UILanguage: 1033
Internet Explorer version: 9.10.9200.16635
Path: C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program Files (x86)\AMD APP\bin\x86;C:\Perl64\site\bin;C:\Perl64\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Users\Oliver\AppData\Local\Smartbar\Application\;C:\Users\Oliver\AppData\Local\Smartbar\Application\;C:\Program Files (x86)\QuickTime\QTSystem\;
C:\Windows\system32\Wbem\framedyn.dll: NOT found
framedyn.dll: found in path
— Systeminformation - End —
— Environment - Start —
ALLUSERSPROFILE=C:\ProgramData
AMDAPPSDKROOT=C:\Program Files (x86)\AMD APP\
APPDATA=C:\Users\Oliver\AppData\Roaming
asl.log=Destination=file
CLASSPATH=.;C:\Program Files (x86)\Java\jre7\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files (x86)\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=[name of my pc}
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Oliver
LOCALAPPDATA=C:\Users\Oliver\AppData\Local
LOGONSERVER=\\{name of my pc}
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
Path=C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program Files (x86)\AMD APP\bin\x86;C:\Perl64\site\bin;C:\Perl64\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Users\Oliver\AppData\Local\Smartbar\Application\;C:\Users\Oliver\AppData\Local\Smartbar\Application\;C:\Program Files (x86)\QuickTime\QTSystem\;
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_ARCHITEW6432=AMD64
PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 5 Stepping 3, AuthenticAMD
PROCESSOR_LEVEL=16
PROCESSOR_REVISION=0503
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files (x86)
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC=C:\Users\Public
QTJAVA=C:\Program Files (x86)\Java\jre7\lib\ext\QTJava.zip
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Oliver\AppData\Local\Temp
TMP=C:\Users\Oliver\AppData\Local\Temp
USERDOMAIN={name of my pc}
USERNAME=Oliver
USERPROFILE=C:\Users\Oliver
VBOX_INSTALL_PATH=C:\Program Files\Oracle\VirtualBox\
windir=C:\Windows
— Environment - End —
----- Setup - End: 2013-08-08 11:12:43 -----
(Thanks, BTW, for looking at this)
I have a the same problem, after years of use, PDFCreator suddenly produces no output. I've just tried again with latest version. I do have Brother Printer connected to my computer at times and have updated the software for it - perhaps a coincidence.
Log:
----- Setup - Start: 2013-09-16 16:35:59 -----
Install PDFCreator: 1.7.1
InstallerDirectory: C:\\Utils\\PDF_Creator
X64: no
Start AnalyzeCommandlineParameters
Parameter /VERYSILENT: false
Parameter /SILENT: false
Parameter /FORCEINSTALL: false
Parameter /REMOVEOPTIONS: false
Parameter /DONTINSTALLPRINTERS: false
Parameter /EXPERT: false
No Parameter /LoadInf
No Parameter /SaveInf
No Parameter /REGFile
No Parameter /PPDFile
No Parameter /Printername
End AnalyzeCommandlineParameters
WindowsVersionNumber: 6.1.7601
Silent installation: false
GUITS (7000, 50): 18
PreviousApplicationPath: C:\\Program Files\\PDFCreator
Update: 1
Installed PDFCreator version: 1.6.2
Installed PDFCreator version is lower 1.5.1 = false
nationCode: 39
InstallPDFCreatorPrinter = false
OS: 2
IMC:
AppPath: C:\\Program Files\\PDFCreator
InstalledPDFCreatorVersion: 1.6.2
DontInstallPrinters: true
SPT: false
IC:1|1.7.1|1|en|b5|d0
--- Systeminformation - Start ---
Windowsversion: 6.01.7601
WinDir: C:\\windows
Win64: false
ProcessorArchitecture: X86
.Net 2.0: true
.Net 2.0 regasm.exe:C:\\Windows\\Microsoft.NET\\Framework\\v2.0.50727\\RegAsm.exe
SystemDir: C:\\windows\\system32
TempDir: C:\\Users\\SSII\\AppData\\Local\\Temp\\
CurrentDir: C:\\windows\\system32
Computername: SSII-PC
Username: SSII
UILanguage: 1033
Internet Explorer version: 9.10.9200.16686
Path: C:\\windows\\system32;C:\\windows;C:\\windows\\System32\\Wbem;C:\\windows\\System32\\WindowsPowerShell\\v1.0\\;C:\\Program Files\\Common Files\\Ulead Systems\\MPEG;C:\\Program Files\\Lua\\5.1;C:\\Program Files\\Lua\\5.1\\clibs;C:\\Program Files\\Samsung\\Samsung PC Studio 3\\
C:\\windows\\system32\\Wbem\\framedyn.dll: NOT found
framedyn.dll: found in path
--- Systeminformation - End ---
--- Environment - Start ---
ALLUSERSPROFILE=C:\\ProgramData
APPDATA=C:\\Users\\SSII\\AppData\\Roaming
CommonProgramFiles=C:\\Program Files\\Common Files
COMPUTERNAME=SSII-PC
ComSpec=C:\\windows\\system32\\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\\Users\\SSII
LOCALAPPDATA=C:\\Users\\SSII\\AppData\\Local
LOGONSERVER=\\\\SSII-PC
LUA_DEV=C:\\Program Files\\Lua\\5.1
LUA_PATH=;;C:\\Program Files\\Lua\\5.1\\lua\\?.luac
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\\windows\\system32;C:\\windows;C:\\windows\\System32\\Wbem;C:\\windows\\System32\\WindowsPowerShell\\v1.0\\;C:\\Program Files\\Common Files\\Ulead Systems\\MPEG;C:\\Program Files\\Lua\\5.1;C:\\Program Files\\Lua\\5.1\\clibs;C:\\Program Files\\Samsung\\Samsung PC Studio 3\\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC;.wlua;.lexe
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 10, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=170a
ProgramData=C:\\ProgramData
ProgramFiles=C:\\Program Files
PSModulePath=C:\\windows\\system32\\WindowsPowerShell\\v1.0\\Modules\\
PUBLIC=C:\\Users\\Public
SystemDrive=C:
SystemRoot=C:\\windows
TEMP=C:\\Users\\SSII\\AppData\\Local\\Temp
TMP=C:\\Users\\SSII\\AppData\\Local\\Temp
TouchAppsTargetDir=C:\\Program Files\\Microsoft Touch Pack for Windows 7\\
USERDOMAIN=SSII-PC
USERNAME=SSII
USERPROFILE=C:\\Users\\SSII
windir=C:\\windows
--- Environment - End ---
----- Setup - End: 2013-09-16 16:41:08 -----
Hi,
please try to uninstall, reboot and afterwards use the new preview version : http://forums.pdfforge.org/discussion/11150/testers-wanted-pdfcreator-rewrite-preview-version#Item_1
(it is also important that you uninstall->reboot->reinstall and NOT uninstall->reinstall->reboot)
regards,
Robin