I use Windows 7 64-bit US English, and all applications print completely blank pages. For example, I tried a Windows test page, and it comes up blank in Acrobat Reader and PDF Architect.
I’ve tried uninstalling and reinstalling various versions of
PDFCreator. Currently I use 1.5.0. In PDFCreator, I tried the button
to reset all settings.
I’ve used PDFCreator on many computers, even one that is similar, and never had this problem.
I still have this problem in PDFCreator 1.5.1.
Hi,
is it still posible to print an internal PDFCreator testpage (from the PDFCreator options)?
regards,
Robin
Robin,
The test page looks OK in PDFCreator 1.5.1. Right after that I tried Outlook and Firefox, and they both came up blank.
Andrew
Hi,
please be so kind and enable the logging for PDFCreator (on the printing monitor screen) and the pdfcmon.dll.
To enable logging for the pdfcmon.dll add the following DWORD (32 bit) value to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\pdfcmon in your registry: name : Logging, value :1. This will cause PDFCreator to create an advanced logfile at %Windir%\Temp\_pdfcmonLog.txt.
Otherwise it has hard to tell from here what is going wrong.
regards,
Robin
I assume the registry key should be DWORD (32-bit)? Here is the contents of the log:
[20.10.2012 08:31:15]-------------------- = --------------------
[20.10.2012 08:31:15]DLL-FileVersion=0.2.1.0
[20.10.2012 08:31:15]Modul-GetOsInfo=Start
[20.10.2012 08:31:15]GetVersionEx=True
[20.10.2012 08:31:15]BuildNumber=7601
[20.10.2012 08:31:15]MajorVersion=6
[20.10.2012 08:31:15]MinorVersion=1
[20.10.2012 08:31:15]PlatformId=2
[20.10.2012 08:31:15]CSDVersion=Service Pack 1
[20.10.2012 08:31:15]ProductType=1
[20.10.2012 08:31:15]ServicePackMajor=1
[20.10.2012 08:31:15]ServicePackMinor=0
[20.10.2012 08:31:15]SuiteMask=256
[20.10.2012 08:31:15]Modul-GetOsInfo=End (Void)
[20.10.2012 08:31:15]Modul-PdfStartDocPort=Start
[20.10.2012 08:31:15]Modul-GetJobInfo=Start
[20.10.2012 08:31:15]OpenPrinter=True
[20.10.2012 08:31:15]pjob->pMachineName=\\US8T3PCS1NB
[20.10.2012 08:31:15]pjob->pUserName=aziem
[20.10.2012 08:31:15]Modul-GetJobInfo=End (True)
[20.10.2012 08:31:15]PrinterName=PDFCreator
[20.10.2012 08:31:15]JobId=4
[20.10.2012 08:31:15]ComputerName=\\US8T3PCS1NB
[20.10.2012 08:31:15]UserName=aziem
[20.10.2012 08:31:15]Modul-GetSessionData=Start
[20.10.2012 08:31:15]OpenThreadToken=successful
[20.10.2012 08:31:15]DuplicateTokenEx=successful
[20.10.2012 08:31:15]SessionId=1
[20.10.2012 08:31:15]WTSEnumerateSessions=successful
[20.10.2012 08:31:15]Session found=true
[20.10.2012 08:31:15]WinStation=Console
[20.10.2012 08:31:15]Modul-GetSessionData=End (True)
[20.10.2012 08:31:15]SessionId=1
[20.10.2012 08:31:15]WinStation=Console
[20.10.2012 08:31:15]PDFServer=FALSE
[20.10.2012 08:31:15]Modul-GetUserTmpPath=Start
[20.10.2012 08:31:15]Modul-GetUserTmp=Start
[20.10.2012 08:31:15]RevertToSelf=successful
[20.10.2012 08:31:15]WTSQueryUserToken=successful
[20.10.2012 08:31:15]GetEnvironemtVariableForUser-Variable=%TMP%
[20.10.2012 08:31:15]GetEnvironemtVariableForUser-Result=C:\Users\aziem\AppData\Local\Temp
[20.10.2012 08:31:15]User-Temp=C:\Users\aziem\AppData\Local\Temp
[20.10.2012 08:31:15]Modul-GetUserTmp=End (True)
[20.10.2012 08:31:15]m_SessionId=1
[20.10.2012 08:31:15]Modul-ExtendPathWithSessionId=Start
[20.10.2012 08:31:15]Modul-GPODontUsePerSessionTempDir=Start
[20.10.2012 08:31:15]GPO-Key=True
[20.10.2012 08:31:15]GPO-Value=False
[20.10.2012 08:31:15]Modul-GPODontUsePerSessionTempDir=End (False)
[20.10.2012 08:31:15]GPODontUsePerSessionTempDir=False
[20.10.2012 08:31:15]Modul-IsConsoleSession=Start
[20.10.2012 08:31:15]sessionID=1
[20.10.2012 08:31:15]WTSGetActiveConsoleSessionId=1
[20.10.2012 08:31:15]Modul-IsConsoleSession=End (True)
[20.10.2012 08:31:15]isConsoleSession=True
[20.10.2012 08:31:15]isConsoleSession & (ProductType != 1)=False
[20.10.2012 08:31:15]Modul-ExtendPathWithSessionId=End (False)
[20.10.2012 08:31:15]ExtendPathWithSessionId=False
[20.10.2012 08:31:15]Modul-GetUserTmpPath=End (True)
[20.10.2012 08:31:15]TmpPath=C:\Users\aziem\AppData\Local\Temp\PdfCreator\Spool
[20.10.2012 08:31:15]Modul-GetDatFileName=Start
[20.10.2012 08:31:15]pDatFile=E0E265498AC6417C8890EC415573D06E.inf
[20.10.2012 08:31:15]Modul-GetDatFileName=End (True)
[20.10.2012 08:31:15]PostscriptFile=C:\Users\aziem\AppData\Local\Temp\PdfCreator\Spool\E0E265498AC6417C8890EC415573D06E.ps
[20.10.2012 08:31:15]DocName=blank pages from all applications - English Help Discussions on pdfforge Forums
[20.10.2012 08:31:15]OpenPrinter=True
[20.10.2012 08:31:15]Modul-PdfStartDocPort=End (True)
[20.10.2012 08:31:16]Modul-CreateDatFile=Start
[20.10.2012 08:31:16]CreateFile: CloseHandle(hFile)=successful
[20.10.2012 08:31:16]Modul-CreateDatFile=End (True)
[20.10.2012 08:31:16]Modul-StartPdfCreator=Start
[20.10.2012 08:31:16]RevertToSelf=successful
[20.10.2012 08:31:16]WTSQueryUserToken=successful
[20.10.2012 08:31:16]DuplicateTokenEx=successful
[20.10.2012 08:31:16]CreateEnvironmentBlock=successful
[20.10.2012 08:31:16]EnvironmentSize=1934
[20.10.2012 08:31:16]Modul-ExtendPathWithSessionId=Start
[20.10.2012 08:31:16]Modul-GPODontUsePerSessionTempDir=Start
[20.10.2012 08:31:16]GPO-Key=True
[20.10.2012 08:31:16]GPO-Value=False
[20.10.2012 08:31:16]Modul-GPODontUsePerSessionTempDir=End (False)
[20.10.2012 08:31:16]GPODontUsePerSessionTempDir=False
[20.10.2012 08:31:16]Modul-IsConsoleSession=Start
[20.10.2012 08:31:16]sessionID=1
[20.10.2012 08:31:16]WTSGetActiveConsoleSessionId=1
[20.10.2012 08:31:16]Modul-IsConsoleSession=End (True)
[20.10.2012 08:31:16]isConsoleSession=True
[20.10.2012 08:31:16]isConsoleSession & (ProductType != 1)=False
[20.10.2012 08:31:16]Modul-ExtendPathWithSessionId=End (False)
[20.10.2012 08:31:16]CommandLine= /PPDFCREATORPRINTER /PIFC:\Users\aziem\AppData\Local\Temp\PdfCreator\Spool\E0E265498AC6417C8890EC415573D06E.inf
[20.10.2012 08:31:16]Command=C:\Program Files (x86)\PDFCreator\PDFCreator.exe
[20.10.2012 08:31:16]CloseHandle(hTokenDup)=successful
[20.10.2012 08:31:16]CloseHandle(hTokenNew)=successful
[20.10.2012 08:31:16]CloseHandle(pi.hThread)=successful
[20.10.2012 08:31:16]CloseHandle(pi.hProcess)=successful
[20.10.2012 08:31:16]DestroyEnvironmentBlock=successful
[20.10.2012 08:31:16]Modul-StartPdfCreator=End (True)
Earlier I encrypted %LocalAppData%\Temp using the standard Windows 7 encryption. After I unecrypted \Temp\PdfCreator, it works now.
Perhaps in the future you could allow for this configuration. I encrypt the temporary folder because other applications routinely write sensitive company data there, and this is a very obscure error (especially without any error message). I only made the connection after seeing this line in the log:
[20.10.2012 08:31:16]CommandLine= /PPDFCREATORPRINTER
/PIFC:\Users\aziem\AppData\Local\Temp\PdfCreator\Spool\E0E265498AC6417C8890EC415573D06E.inf