deleted version of PDFCreator-1_9_2-setup-beta
installed an older version of PDFCreator-1_7_2_setup.
button to save and email do not work.
please help me.
Hi,
did you restart your computer after uninstalling the beta?
Please check the version of the pdfcmon.dll located in windows\system32, it might not have been replaced properly. If it is still version 0.4.0.0 you will need to delete it in order to install PDFCreator 1.7.2 properly again. To do this, run “CMD” as admin and type net stop spooler into the command prompt, afterwards it can be deleted and you can install PDFCretor 1.7.2 again.
regards,
Robin
all it work. thank
hi. the same problem.
Does not print (does not save) from sketchup.
Does not print (does not save) scanned pdf document
with other programs print works
document is saved
Hi,
please enable logging in the PDF Print Monitor and start a printjob from sketchup and from a scanned document, then post the resulting log here or send it to support@pdfforge.org.
best regards,
06.06.2014 13:58:33: PDFCreator Program Start
06.06.2014 13:58:33: Windowsversion: Windows XP [5.1 Build 2600 (Service Pack 3)]
06.06.2014 13:58:33: InstalledAsServer: False
06.06.2014 13:58:33: MyAppData: C:\Documents and Settings\admin\Application Data
06.06.2014 13:58:33: PDFCreator spool directory (Write access: true): c:\Temp\PDFCreator\Spool\
06.06.2014 13:59:36: PDFCreator Program Start
06.06.2014 13:59:36: Windowsversion: Windows XP [5.1 Build 2600 (Service Pack 3)]
06.06.2014 13:59:36: InstalledAsServer: False
06.06.2014 13:59:36: MyAppData: C:\Documents and Settings\admin\Application Data
06.06.2014 13:59:36: PDFCreator spool directory (Write access: true): c:\Temp\PDFCreator\Spool\
does c:\temp also get used as spool directory when you print from a program that works? do you start sketchup and scanning software with the same user as you do other apps?
try to find a working account and export import the settings (settings, debug)