Combine Makes PDF Creator Disappear

First off, I really appreciate this product. It has helped the company I work for considerably.

The only problem we have been encountering is that the PDF Creator will disappear sometimes. It seems to be linked to combining files, doesn't matter if it's the button or by right clicking. We are combining excel, word, html, and pdf files. After clicking to combine, the PDF Creator disappears. It is not in the task bar or minimized to system tray; however, it is present in the task manager. If you hit switch to in the task manager it just brings you to the desktop. It says the task is "running" and no indication of the "not responding". The solutions to fix it are to end task and then restart the PDF Creator. While this is only a minor problem, it will signifigantly effect whether I can get your software approved for use. Anyone have any suggestions to fixing this?


Dylan Novak

Infinite Energy, Inc

This is probably too late for you, but I thought I would comment to help my fellow googlers who come across this issue as well.

A semi-user friendly work around is to create a script that kills the process and then launches it.  For example:


taskkill /im pdfcreator.exe

start "LAUNCH" "C:\\Program Files\\PDFCreator\\pdfcreator.exe"

Note:  If you are using a 64 bit OS the path will probably be C:\\Program Files (x86)\\PDFCreator\\pdfcreator.exe


I hope this helps!