Don't get a dialoge box to choose where to save

PDFCreator PDFCreator English
1

hello,

I recently got a computer with windows 8.1. There was no pdf-printer installed and I downloaded PDF creator. No difficulties to install it. When I want to print something (in excel) to a PDF, i can select PDF Creator but when I press 'Print' I don't get the dialoge box where you can choose where you want to save the PDF.

Can somebody help me with this problem? I searched the forum but I didn't find a topic usefull to me.
Thanks,
Zoete

2

Hi @zoete

Does anything happen after sending the print job via excel?

Please start the PDFCreator application and see if you're able to print a Windows Test page in Application Settings (gear button) -> Debug.

3

Hi @Florian

if I press print, there appears a dialoge box for half a second (I presume it is the box witch says "you're document is being printed". Aterwards nothing happens anymore.

Printing a pdfcreator testpage via debug is no problem.
If I press print a windows testpage, it doesn't do anything.

4

Hi,

it sounds like this is probably an issue caused by the security settings of your temporary folder, see this article for more information on how to solve it:

Best regards,

Robin

5

I changed the permissions like you suggested and it worked.
Now I can make pdf's. Thanks!