Error 1722 = The RPC server is unavailable Windows Server 2008R2

PDFCreator PDFCreator English
1

PDFCreator version: 1.7.3


When attempting to install I get an error stating that there was a problem installing the printer, the program itself installs, however there is no printer listed in "Devices and printers."

I have dumped quite a bit of troubleshooting into this already and I would appreciate any help with this issue!


----- Setup - Start: 2014-11-10 22:58:56 -----
Install PDFCreator: 1.7.3
InstallerDirectory: C:\Users\jramey
X64: yes

Start AnalyzeCommandlineParameters
 Parameter /VERYSILENT: false
 Parameter /SILENT: false
 Parameter /FORCEINSTALL: false
 Parameter /REMOVEOPTIONS: false
 Parameter /DONTINSTALLPRINTERS: false
 Parameter /EXPERT: false
 No Parameter /LoadInf
 No Parameter /SaveInf
 No Parameter /REGFile
 No Parameter /PPDFile
 No Parameter /Printername
End AnalyzeCommandlineParameters

WindowsVersionNumber: 6.1.7601
Silent installation: false
GUITS (7000, 50): 15
Update: 0
Installed PDFCreator version: 0.0.0
Installed PDFCreator version is lower 1.5.1 = true
nationCode: 244
InstallPDFCreatorPrinter = true
OS: 2
IMC: 
AppPath: C:\Program Files (x86)\PDFCreator
InstalledPDFCreatorVersion: Not installed
DontInstallPrinters: false
SPT: false

Printerstatus before installing:
Spooler service: is running
Printermonitors [0]:

Printerports [0]:

Printerdrivers (Windows 4.0) [0]:

Printerdrivers (Windows NT x86) [0]:

Printerdrivers (Windows x64) [0]:

Printerdrivers (Windows IA64) [0]:

Printerdrivers (Windows NT Alpha_AXP) [0]:

Printers [0]:

Printerdriver-Directory (Environment: Windows 4.0):
 Result: Success = C:\Windows\system32\spool\DRIVERS\WIN40

Printerdriver-Directory (Environment: Windows NT x86):
 Result: Success = C:\Windows\system32\spool\DRIVERS\W32X86

Printerdriver-Directory (Environment: Windows x64):
 Result: Success = C:\Windows\system32\spool\DRIVERS\x64

Printerdriver-Directory (Environment: Windows IA64):
 Result: Success = C:\Windows\system32\spool\DRIVERS\IA64

Install printerport:
 Portname : pdfcmon
 Result: Success

InstallMonitor:
 Monitorname : pdfcmon
 Environment : Windows x64
 Result: Error 1722 = The RPC server is unavailable

Install printerdriver for WinXP2k3:
 Drivername : PDFCreator
 Environment : Windows x64
 Result: Error 1722 = The RPC server is unavailable

InstallPrinter:
 Printername: PDFCreator
 Drivername : PDFCreator
 Portname   : pdfcmon
 Result: Error 1722 = The RPC server is unavailable

No printer has been installed!

Printerstatus after installing:
Spooler service: is NOT running
Printermonitors [0]:

Printerports [0]:

Printerdrivers (Windows 4.0) [0]:

Printerdrivers (Windows NT x86) [0]:

Printerdrivers (Windows x64) [0]:

Printerdrivers (Windows IA64) [0]:

Printerdrivers (Windows NT Alpha_AXP) [0]:

Printers [0]:

IC:1|1.7.3|0|en|b0|d0
2
--- Systeminformation - Start ---
Windowsversion: 6.01.7601
WinDir: C:\\Windows
Win64: true
ProcessorArchitecture: X64
.Net 2.0: true
.Net 2.0 regasm.exe:C:\\Windows\\Microsoft.NET\\Framework\\v2.0.50727\\RegAsm.exe
SystemDir: C:\\Windows\\system32
TempDir: C:\\Users\\jramey\\AppData\\Local\\Temp\\2\\
CurrentDir: C:\\Windows\\system32
Computername: CTX-FARM-01
Username: jramey
UILanguage: 1033
Internet Explorer version: 9.0.8112.16421
Path: C:\\Windows\\system32;C:\\Windows;C:\\Windows\\System32\\Wbem;C:\\Windows\\System32\\WindowsPowerShell\\v1.0\\;C:\\Program Files (x86)\\Citrix\\system32\\;C:\\Program Files (x86)\\Citrix\\System32\\Citrix\\IMA;C:\\Program Files (x86)\\Citrix\\System32\\Citrix\\IMA\\Subsystems;C:\\Windows\\System32\\Citrix\\IMA;C:\\Program Files (x86)\\Citrix\\system32;C:\\Program Files (x86)\\Common Files\\Citrix\\System32\\;\\\\sparkmon.com\\firm\ etroot\\program files\\bna income tax
C:\\Windows\\system32\\Wbem\\framedyn.dll: NOT found
framedyn.dll: found in path
--- Systeminformation - End ---

--- Environment - Start ---
=::=::\\
=C:=C:\\Users\\jramey
=ExitCode=00000001
ALLUSERSPROFILE=C:\\ProgramData
APPDATA=C:\\Users\\jramey\\AppData\\Roaming
CLIENTNAME=LEROY
CommonProgramFiles=C:\\Program Files (x86)\\Common Files
CommonProgramFiles(x86)=C:\\Program Files (x86)\\Common Files
CommonProgramW6432=C:\\Program Files\\Common Files
COMPUTERNAME=CTX-FARM-01
ComSpec=C:\\Windows\\system32\\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\\Users\\jramey
LOCALAPPDATA=C:\\Users\\jramey\\AppData\\Local
LOGONSERVER=\\\\MORPHEUS
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
Path=C:\\Windows\\system32;C:\\Windows;C:\\Windows\\System32\\Wbem;C:\\Windows\\System32\\WindowsPowerShell\\v1.0\\;C:\\Program Files (x86)\\Citrix\\system32\\;C:\\Program Files (x86)\\Citrix\\System32\\Citrix\\IMA;C:\\Program Files (x86)\\Citrix\\System32\\Citrix\\IMA\\Subsystems;C:\\Windows\\System32\\Citrix\\IMA;C:\\Program Files (x86)\\Citrix\\system32;C:\\Program Files (x86)\\Common Files\\Citrix\\System32\\;\\\\sparkmon.com\\firm\ etroot\\program files\\bna income tax
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_ARCHITEW6432=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 44 Stepping 2, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=2c02
ProgramData=C:\\ProgramData
ProgramFiles=C:\\Program Files (x86)
ProgramFiles(x86)=C:\\Program Files (x86)
ProgramW6432=C:\\Program Files
PROMPT=$P$G
PSModulePath=C:\\Windows\\system32\\WindowsPowerShell\\v1.0\\Modules\\;C:\\Program Files\\Citrix\\PowerShell Modules\\
PUBLIC=C:\\Users\\Public
SESSIONNAME=RDP-Tcp#0
SystemDrive=C:
SystemRoot=C:\\Windows
TEMP=C:\\Users\\jramey\\AppData\\Local\\Temp\\2
TMP=C:\\Users\\jramey\\AppData\\Local\\Temp\\2
USERDNSDOMAIN=SPARKMON.COM
USERDOMAIN=SPARKMON
USERDOMAIN_ROAMINGPROFILE=SPARKMON
USERNAME=jramey
USERPROFILE=C:\\Users\\jramey
windir=C:\\Windows
--- Environment - End ---

----- Setup - End:   2014-11-10 23:00:14 -----
3

Hi,


a bit hard to tell , but maybe this is helpfull: 
http://social.technet.microsoft.com/wiki/contents/articles/4494.windows-server-troubleshooting-the-rpc-server-is-unavailable.aspx#File_and_Printer_Sharing_is_not_enabled

best regards,