Error during printer installation

I try for the first time to install PDFCreator on my PC Windows XP Familial edition Version 2002 Service Pack1 => Error message due to a problem on printer installation. See details in the SetupLog.txt file above.

Thanks for your help.

_____________________

----- Setup - Start: 2012-04-18 00:31:50 -----
InstallerDirectory: C:\\Documents and Settings\\LAURENT\\Mes documents\\Logiciels
X64: no

Start AnalyzeCommandlineParameters
 Parameter /VERYSILENT: false
 Parameter /SILENT: false
 Parameter /FORCEINSTALL: false
 Parameter /REMOVEOPTIONS: false
 Parameter /DONTINSTALLPRINTERS: false
 Parameter /EXPERT: false
 No Parameter /LoadInf
 No Parameter /SaveInf
 No Parameter /REGFile
 No Parameter /PPDFile
 No Parameter /Printername
End AnalyzeCommandlineParameters

nationCode:84
Channel: 132
InstalledPDFCreatorVersion: 0.0.0
DontInstallPrinters: false
Installed PDFCreator version is lower 1.3.1: true

Printerstatus before installing:
Spooler service: is running
Printermonitors [2]:
 Standard TCP/IP Port
 Local Port

Printerports [17]:
 COM1:
 COM2:
 COM3:
 COM4:
 FILE:
 LPT1:
 LPT2:
 LPT3:
 C:\\WINDOWS\\Capture
 COM5:
 COM6:
 COM7:
 COM8:
 COM9:
 COM10:
 COM11:
 COM12:

Printerdrivers (Windows 4.0) [0]:

Printerdrivers (Windows NT x86) [3]:
 HP LaserJet Series II
 hp deskjet 640c series
 CAPTURE FAX BVRP

Printerdrivers (Windows x64) [0]:

Printerdrivers (Windows IA64) [0]:

Printerdrivers (Windows NT Alpha_AXP) [0]:

Printers [2]:
 hp deskjet 640c series
 CAPTURE FAX BVRP

Printerdriver-Directory (Environment: Windows 4.0):
 Result: Success = C:\\WINDOWS\\System32\\spool\\DRIVERS\\WIN40

Printerdriver-Directory (Environment: Windows NT x86):
 Result: Success = C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86

Install printerport:
 Portname : pdfcmon
 Result: Success

InstallMonitor:
 Monitorname : pdfcmon
 Environment : Windows NT x86
 Result: Error 127 = La procédure spécifiée est introuvable

Install printerdriver for Win2kXP2k3 (32bit):
 Drivername : PDFCreator
 Environment : Windows NT x86
 Result: Success

InstallPrinter:
 Printername: PDFCreator
 Drivername : PDFCreator
 Portname   : pdfcmon
 Result: Error 1796 = Le port spécifié est inconnu

Printerstatus after installing:
Spooler service: is running
Printermonitors [2]:
 Standard TCP/IP Port
 Local Port

Printerports [17]:
 COM1:
 COM2:
 COM3:
 COM4:
 FILE:
 LPT1:
 LPT2:
 LPT3:
 C:\\WINDOWS\\Capture
 COM5:
 COM6:
 COM7:
 COM8:
 COM9:
 COM10:
 COM11:
 COM12:

Printerdrivers (Windows 4.0) [0]:

Printerdrivers (Windows NT x86) [4]:
 PDFCreator
 HP LaserJet Series II
 hp deskjet 640c series
 CAPTURE FAX BVRP

Printerdrivers (Windows x64) [0]:

Printerdrivers (Windows IA64) [0]:

Printerdrivers (Windows NT Alpha_AXP) [0]:

Printers [2]:
 hp deskjet 640c series
 CAPTURE FAX BVRP

No printer will be installed.

--- Systeminformation - Start ---
Windowsversion: 5.01.2600
WinDir: C:\\WINDOWS
Win64: false
ProcessorArchitecture: X86
.Net 2.0: false
SystemDir: C:\\WINDOWS\\System32
TempDir: C:\\DOCUME~1\\LAURENT\\LOCALS~1\\Temp\\
CurrentDir: C:\\WINDOWS\\System32
Computername: JUDE-PAT
Username: LAURENT
UILanguage: 1036
Internet Explorer version: 6.0.2800.1106
Path: C:\\WINDOWS\\system32;C:\\WINDOWS;C:\\WINDOWS\\System32\\Wbem;C:\\Program Files\\QuickTime\\QTSystem\\
C:\\WINDOWS\\System32\\Wbem\\framedyn.dll: found
framedyn.dll: found in path
--- Systeminformation - End ---

--- Environment - Start ---
=::=::\\
ALLUSERSPROFILE=C:\\Documents and Settings\\All Users
APPDATA=C:\\Documents and Settings\\LAURENT\\Application Data
CLASSPATH=.;C:\\Program Files\\Java\\jre1.5.0_01\\lib\\ext\\QTJava.zip
CommonProgramFiles=C:\\Program Files\\Fichiers communs
COMPUTERNAME=JUDE-PAT
ComSpec=C:\\WINDOWS\\system32\\cmd.exe
HOMEDRIVE=C:
HOMEPATH=\\Documents and Settings\\LAURENT
LOGONSERVER=\\\\JUDE-PAT
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\\WINDOWS\\system32;C:\\WINDOWS;C:\\WINDOWS\\System32\\Wbem;C:\\Program Files\\QuickTime\\QTSystem\\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 6 Stepping 2, AuthenticAMD
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0602
ProgramFiles=C:\\Program Files
QTJAVA=C:\\Program Files\\Java\\jre1.5.0_01\\lib\\ext\\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\\WINDOWS
TEMP=C:\\DOCUME~1\\LAURENT\\LOCALS~1\\Temp
TMP=C:\\DOCUME~1\\LAURENT\\LOCALS~1\\Temp
tvdumpflags=8
USERDOMAIN=JUDE-PAT
USERNAME=LAURENT
USERPROFILE=C:\\Documents and Settings\\LAURENT
windir=C:\\WINDOWS
--- Environment - End ---
 

Hi,

 

it looks like your Windows version is built from Windows 2000, in which case you need to use version 1.2.3, Windows 2000 isn´t supported in later versions.

 

regards,

 

Robin

Thanks Robin, No more problem with the version 1.2.3.

Best regards, Laurent