Error in license

Hello, after license buying (pdf creator for terminal server) i receive a License key.
But when i try to enter to product, the "Invalid Key provided" error appear... Can someone help me?
There is a support mail to contact?

I am also having license issues but I haven't found a way to email a support link for it.

Hello, send mail to This is the support email address...

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Be forewarned: I had a fully functional application of pdf architect until auto-renewed in March 2020. They keep sending me links to the free download. Never had trouble with original subscription and actually would have recommended it. But since the auto-renewal, it deactivated and it's never worked even though deducted funds from my paypal account (and now it's July and I am still waiting for a refund). It was the 3-computer license program and I had only used for one computer. I've spent about 16 to 20 hours dealing with this issue and can't get any decent assistance from tech support. Has anyone else had similar issues?

Very disappointed with customer service!!