Error launching PDFCreator

I get this error every time I open PDFCreator for a specific user.  If I log in as another user it works fine.  Problem first came up with an older version, uninstalled that and put the newer version on and the problem persisted.  I used revo to fully uninstall and the problem is still there.

 

Any suggestions?

 

 

Error Report for PDFCreator v2.1.0.807

 

Exception:

System.NullReferenceException: Object reference not set to an instance of an object.

   at pdfforge.PDFCreator.Helper.WelcomeSettingsHelper.GetWelcomeVersionFromRegistry()

   at pdfforge.PDFCreator.Views.MainWindow.MainWindow_OnLoaded(Object sender, RoutedEventArgs e)

   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)

   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)

   at MS.Internal.FrameworkObject.OnLoaded(RoutedEventArgs args)

   at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)

   at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)

   at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()

   at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()

   at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)

   at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)

   at System.Windows.Interop.HwndTarget.OnResize()

   at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)

   at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)

   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)

 

Environment:

Microsoft Windows NT 6.1.7601 Service Pack 1

 

Environment variables:

COMPUTERNAME=FESTUS4

USERPROFILE=C:\\Users\\christinam

HOMEPATH=\\Users\\christinam

LOCALAPPDATA=C:\\Users\\christinam\\AppData\\Local

PSModulePath=C:\\Windows\\system32\\WindowsPowerShell\\v1.0\\Modules\\

PROCESSOR_ARCHITECTURE=AMD64

Path=C:\\Program Files\\Common Files\\Microsoft Shared\\Windows Live;C:\\Program Files (x86)\\Common Files\\Microsoft Shared\\Windows Live;C:\\Windows\\system32;C:\\Windows;C:\\Windows\\System32\\Wbem;C:\\Windows\\System32\\WindowsPowerShell\\v1.0\\;c:\\Program Files (x86)\\ATI Technologies\\ATI.ACE\\Core-Static;C:\\Program Files (x86)\\Intel\\Services\\IPT\\;C:\\Program Files (x86)\\Windows Live\\Shared;C:\\Program Files (x86)\\Common Files\\Roxio Shared\\DLLShared\\;C:\\Program Files (x86)\\Common Files\\Roxio Shared\\OEM\\DLLShared\\;C:\\Program Files (x86)\\Common Files\\Roxio Shared\\OEM\\DLLShared\\;C:\\Program Files (x86)\\Common Files\\Roxio Shared\\OEM\\12.0\\DLLShared\\;C:\\Program Files (x86)\\Roxio\\OEM\\AudioCore\\

CommonProgramFiles(x86)=C:\\Program Files (x86)\\Common Files

ProgramFiles(x86)=C:\\Program Files (x86)

PROCESSOR_LEVEL=6

windows_tracing_flags=3

LOGONSERVER=\\\\CTCDC1

PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

HOMEDRIVE=C:

SystemRoot=C:\\Windows

DellClientSystemUpdatePath=C:\\Program Files (x86)\\Dell\\ClientSystemUpdate\\

SESSIONNAME=Console

ALLUSERSPROFILE=C:\\ProgramData

PUBLIC=C:\\Users\\Public

FP_NO_HOST_CHECK=NO

APPDATA=C:\\Users\\christinam\\AppData\\Roaming

PROCESSOR_REVISION=2a07

RCAUTOPLAY=C:\\Program Files (x86)\\Roxio\\OEM\\Roxio Central 5\\

CommonProgramW6432=C:\\Program Files\\Common Files

EMC_AUTOPLAY=C:\\Program Files (x86)\\Common Files\\Roxio Shared\\OEM\\

CommonProgramFiles=C:\\Program Files\\Common Files

OS=Windows_NT

PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 42 Stepping 7, GenuineIntel

ComSpec=C:\\Windows\\system32\\cmd.exe

USERNAME=christinam

SystemDrive=C:

TEMP=C:\\Users\\CHRIST~3\\AppData\\Local\\Temp

ProgramFiles=C:\\Program Files

NUMBER_OF_PROCESSORS=4

BURN_AUTOPLAY=C:\\Program Files (x86)\\Roxio\\OEM\\Roxio Burn\\

windows_tracing_logfile=C:\\BVTBin\\Tests\\installpackage\\csilogfile.log

TMP=C:\\Users\\CHRIST~3\\AppData\\Local\\Temp

ProgramData=C:\\ProgramData

ProgramW6432=C:\\Program Files

windir=C:\\Windows