When I want to make a *.pdf of a document, it brings up the
print window and appears to start to make the file, but then
an error message "this document failed to print" comes up.
The trouble shooting tips are not helpful, as there is no
physical printer to troubleshoot with PDF Creator.
It started this past weekend and I believe (but can not prove)
it is due to a conflict with a windows automatic update for
the Windows XP Pro (service pack 3) I am currently running.
Any ideas? I have already tried uninstalling and
re-installing the PDF Creator 1.0.2 program that I have
used for over a year with no problems until now. I have
tried updating to the PDF Creator 1.2.1 program. Still
the same error message. I have installed the print
drivers for the physical printer I have at home. The
computer prints fine to the physical printer and it
also "prints / creates" a *.pdf file from the test window
of the PDF Creator program. It will not however create
the *.pdf file from any other document or web-page as
the program had in the past.
Thank you in advance for any assistance.