Error message

I have downloaded, installed, uninstalled and reinstalled PFR Creator and Architect 3 times. Every time I try to create a PDF from an InDesign file I get an error message that it has encountered a problem and needs to close. WHAT THE HELL’S GOING ON! I’ve used PDF Creator for years. I have a new computer and now I can’t get it to work.
HELP!!!
Sindi

Hi,

please post the latest setuplog.txt
Does creating a simple PDF from a notepad document still work?
Ar there any error messages?

regards,

Robin