HelperService.exe going crazy

Hi, I updated pdf creator, at the end of installation this process HelperService.exe use all CPU and win xp ask me to get more memory space. Was unable to close the process !! Had to reset computer, it drives me crazy !!!!!!!!!!! On reboot this process was running, had to kill it, remove it from startup. Launch pdf architect which launch this process which is still crazy with cpu, had to kill once again. Set the firewall to not let it run.


What is the ************** matter?

I was able to launch pdf architect 2 days ago. Today is not possible I have a critical error, send the report. I am able to print by pdf creator printer but not with the excel 2007 plugin, the conversion service.exe is launched which launched the printing then server engine.exe is launched by  conversion service.exe then nothing, absolutely nothing.

Now there's a fuckin mess in excel with the printing zone i cannot modify, cannot drag & drop limits, all cells are a page !!!! Hopefully excel crahsed and I can define my printing zone.

Where is the first comment?

Hi,

it sounds like something could have gone wrong during the update od PDF Architect, please try if uninstalling it and reinstalling the latest version afterwards solves the problem.

regards,

Robin