How to change the email account and password in the PDF Architect software?

I need to change the email and password of the email to validate the account with the correct subscription. How do I do that? There is no option to delete the account and add the account.

Dear Leshade,

Thank you for reaching out.

To update the email address or license information associated with your PDFCreator subscription, please send the following details to the licensing team at licensing@pdfforge.com:

  • The current email address or license key that needs to be changed.
  • The new email address you'd like to associate with the account.
  • Any additional context or request (e.g., password reset, License key, subscription validation).

Once they receive your request, they’ll assist you with updating your account accordingly.

Let me know if you need help drafting the email or have any other questions!

Best regards,
Vusi
PDFFORGE Technical Support Specialist