Hyperlinks in documents gives formatting error

PDFCreator PDFCreator English
1

I believe that there is a bug in PDF creator 2.0.1. My scenario is to create a text document with MS Word. In that document there is a hyperlink. I print the document using PDF creator and save the PDF. (Or I just save the document within Word as a PDF file). So far no problems.

If I then want to use this saved PDF file to merge with other documents and save the print, the result will be that all text after the hyperlink shows in blue color. This is consistant behaviour and poses a real problem. I have decided to go back to 1.7.3 but would like to see this resolved.

2

Hi,


I was not able to reproduce this problem here with the folowing steps:
1.Create a new empty document in Word 2013
2.Insert->Link, target www.pdfforge.org, displayed text test.
3.Print to the PDFCreator
4.Added random text to the document and printed it to the PDFCreator
5.Combining both PDFs and saving them to disk.

result: text after hyperlinks is black

did you use a differnt Word version or add the link differently? Did going back to PDFCreator 1.7.3 fix the issue?

best regards,


3

1 . Make new document with Word 2013. Document includes hyperlink same way that you described and some random following text.

2. Print document using PDF creator and save it as "document.pdf"

3. Open "document.pdf" in Adobe Reader XI(11.0.10) and print it using PDF creator. When saving the file, all text after the hyperlink appears blue

4. Going back to 1.7.3 resolves the issue, even for the same document.

4
1 . Make new document with Word 2013. Document includes hyperlink same way that you described and some random following text.
2. Print document using PDF creator and save it as "document.pdf"
3. Open "document.pdf" in Adobe Reader XI(11.0.10) and print it using PDF creator. When saving the file, all text after the hyperlink appears blue
4. Going back to 1.7.3 resolves the issue, even for the same document.

5

Hi,


thanks for your patience, I was able to reproduce this now, printing from Adobe Reader was the key for reproduction. This doesn’t seem to happen when printing from any other reader, but we will still have a look at it as you say it is working in PDFCreator 1.7.3.

best regards,
6
Hi Robin,

Just wanted to thank you for your response. I would like to add that the issue remains in version 2.0.2 which I just downloaded and tested for the same behaviour. Still hoping to see this resolved, so we can keep using your great product.

/Fred
7

Hi,


yes it is still on the list, it just didn’t make it to version 2.0.2 .

best regards,


8
Hi Robin,

Sad to learn that this bug also remains in v. 2.1.0.

Any insights when my issue will make it into production?

/Fred
9

Hi,


no sorry it is hard to tell, this seems to be related to the Ghostscript version used by PDFCreator and all of them have some kind of problem. If you don’t need to create PDF/A files, you can manually replace the ghostscript version for PDFCreator 2.1 with http://downloads.ghostscript.com/public/gs910w32.exe (overwrite the Ghostscript folder in the PDFCreator path or rename it first and install to the PDFCreator path, so you can switch if needed).

We can’t use this version by default as it doesn’t produce valid PDF/A documents.

best regards,

Robin
10

I have now tried your workaround, replacing the GhostScript version. Works like a charm. This is a workable solution for me.


Thanks for your efforts.