I have tried every way I can to fix this but nothing works and I cant make sense of the setup log so its difficult to search the forum for a specific problem. All I know is that it doesn’t work and I know it it used as I have used it before on other computers… I seem to remember it worked on this once?
Can you suggest how I can proceed?
Thanks
SETUP LOG
----- Setup - Start: 2012-09-27 23:31:12 -----
Install PDFCreator: 1.5.0
InstallerDirectory: D:\DOWNLOAD
X64: no
Start AnalyzeCommandlineParameters
Parameter /VERYSILENT: false
Parameter /SILENT: false
Parameter /FORCEINSTALL: false
Parameter /REMOVEOPTIONS: false
Parameter /DONTINSTALLPRINTERS: false
Parameter /EXPERT: false
No Parameter /LoadInf
No Parameter /SaveInf
No Parameter /REGFile
No Parameter /PPDFile
No Parameter /Printername
End AnalyzeCommandlineParameters
WindowsVersionNumber: 5.1.2600
Silent installation: false
GUITS (5000, 50): 38
Update: 0
Installed PDFCreator version: 0.0.0
Installed PDFCreator version is lower 1.3.1 = true
nationCode: 244
InstallPDFCreatorPrinter = true
AT: 1,0,0
OS: 4
AppPath: C:\Program Files\PDFCreator
InstalledPDFCreatorVersion: Not installed
DontInstallPrinters: false
SPT: false
Printerstatus before installing:
Spooler service: is running
Printermonitors [2]:
Standard TCP/IP Port
Local Port
Printerports [9]:
USB001
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [1]:
HP LaserJet 1020
Printerdrivers (Windows x64) [0]:
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [1]:
HP LaserJet 1020
Printerdriver-Directory (Environment: Windows 4.0):
Result: Success = C:\WINDOWS\System32\spool\DRIVERS\WIN40
Printerdriver-Directory (Environment: Windows NT x86):
Result: Success = C:\WINDOWS\System32\spool\DRIVERS\W32X86
Install printerport:
Portname : pdfcmon
Result: Success
InstallMonitor:
Monitorname : pdfcmon
Environment : Windows NT x86
Result: Success
Install printerdriver for Win2kXP2k3 (32bit):
Drivername : PDFCreator
Environment : Windows NT x86
Result: Error 126 = The specified module could not be found
InstallPrinter:
Printername: PDFCreator
Drivername : PDFCreator
Portname : pdfcmon
Result: Error 1797 = The printer driver is unknown
No printer has been installed!
Printerstatus after installing:
Spooler service: is running
Printermonitors [3]:
pdfcmon
Standard TCP/IP Port
Local Port
Printerports [10]:
pdfcmon
USB001
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [1]:
HP LaserJet 1020
Printerdrivers (Windows x64) [0]:
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [1]:
HP LaserJet 1020
IC:1|1.5.0|0|en|3
— Systeminformation - Start —
Windowsversion: 5.01.2600
WinDir: C:\WINDOWS
Win64: false
ProcessorArchitecture: X86
.Net 2.0: false
SystemDir: C:\WINDOWS\system32
TempDir: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
CurrentDir: C:\WINDOWS\system32
Computername: WWW-B622038F24B
Username: Administrator
UILanguage: 1033
Internet Explorer version: 6.0.2900.2180
Path: C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\OpenVPN\bin
C:\WINDOWS\system32\Wbem\framedyn.dll: found
framedyn.dll: found in path
— Systeminformation - End —
— Environment - Start —
=::=::\
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Administrator\Application Data
CLASSPATH=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=WWW-B622038F24B
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Administrator
LOGONSERVER=\\WWW-B622038F24B
MOZ_PLUGIN_PATH=C:\Program Files\Foxit Software\Foxit Reader\plugins\
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\OpenVPN\bin
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 13, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f0d
ProgramFiles=C:\Program Files
QTJAVA=C:\Program Files\QuickTime\QTSystem\QTJava.zip
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp
USERDOMAIN=WWW-B622038F24B
USERNAME=Administrator
USERPROFILE=C:\Documents and Settings\Administrator
windir=C:\WINDOWS
— Environment - End —
----- Setup - End: 2012-09-27 23:31:41 -----
Hi,
did you have an old version of PDFCreator installed before?
Please try to completly remove the PDFCreator manually and run the setup again afterwards.
regards,
Robin