I have a user also experiencing this issue. Terminal Server v5.2.2.0 running on Windows Server 2019. It seems to be happening intermittently, though more often than not, when she goes to merge PDFs. I was not able to recreate the issue on another account on the server.
In a previous forum post I found the following advice: Run regedit.exe and change HKEY_CURRENT_USER\SOFTWARE\pdfforge\PDFCreator\Settings\ConversionProfiles\0\PdfSettings FastWebView to false. (0 is the default profile, to set this for other profiles replace 0 with the number of the profile you are going to use)
We usually use -dFastWebView=true which enables to display the start of the PDF before the end has been loaded, but this seems to be causing a Ghostscript error under some conditions.
I was not able to find a FastWebView entry in HKEY_CURRENT_USER\SOFTWARE\pdfforge\PDFCreator\Settings\ConversionProfiles\0\PdfSettings, so I created a string value named FastWebView and set it to False. This, however, did not resolve the issue.
Error Logs Below:
2024-06-03 13:20:49.0733 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: There was a Ghostscript error while converting the Job C:\Users\srh\AppData\Local\Temp\49\PDFCreator\Spool\230-FEF2AD1D41824945B72938A89D0F8CB7.inf: pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
at pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job, ConversionMode conversionMode)
2024-06-03 13:20:49.0733 [Error] pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob: The job failed: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
(Conversion_GhostscriptError)
2024-06-03 13:21:00.4076 [Error] pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
Conversion_GhostscriptError
2024-06-03 13:21:00.4876 [Error] pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: The job 'EXTERNAL; RE_ Request for appointment with Dr. Do - Staci Raines - Outlook' terminated at step Error and did not end successfully.
2024-06-03 13:24:03.0690 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
2024-06-03 13:24:03.0690 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: There was a Ghostscript error while converting the Job C:\Users\srh\AppData\Local\Temp\49\PDFCreator\spool\240-708AB2AF8DE344FC93A92B0E23A3328A.inf: pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
at pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job, ConversionMode conversionMode)
2024-06-03 13:24:03.0690 [Error] pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob: The job failed: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
(Conversion_GhostscriptError)
2024-06-03 13:27:28.7794 [Error] pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
Conversion_GhostscriptError
2024-06-03 13:27:28.7794 [Error] pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: The job 'EXTERNAL; RE_ Request for appointment with Dr. Do - Staci Raines - Outlook' terminated at step Error and did not end successfully.
2024-06-03 13:35:26.0357 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
2024-06-03 13:35:26.0897 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: There was a Ghostscript error while converting the Job C:\Users\srh\AppData\Local\Temp\49\PDFCreator\spool\245-ABEFCDA4843641E58D96E7D9711A1D25.inf: pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
at pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job, ConversionMode conversionMode)
2024-06-03 13:35:26.0897 [Error] pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob: The job failed: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
(Conversion_GhostscriptError)
2024-06-03 13:35:58.4265 [Error] pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
Conversion_GhostscriptError
2024-06-03 13:35:58.5125 [Error] pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: The job 'EXTERNAL; RE_ Request for appointment with Dr. Do - Staci Raines - Outlook' terminated at step Error and did not end successfully.
2024-06-03 14:25:13.5355 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
2024-06-03 14:25:13.5355 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: There was a Ghostscript error while converting the Job C:\Users\srh\AppData\Local\Temp\49\PDFCreator\spool\250-E62061C55D3D49368B837E7E80C13B7A.inf: pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
at pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job, ConversionMode conversionMode)
2024-06-03 14:25:13.5355 [Error] pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob: The job failed: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
(Conversion_GhostscriptError)
2024-06-03 14:25:49.7533 [Error] pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
Conversion_GhostscriptError
2024-06-03 14:25:49.7553 [Error] pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: The job 'EXTERNAL; RE_ Request for appointment with Dr. Do - Staci Raines - Outlook' terminated at step Error and did not end successfully.
2024-06-03 14:33:43.6246 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
2024-06-03 14:33:43.6246 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: There was a Ghostscript error while converting the Job C:\Users\srh\AppData\Local\Temp\49\PDFCreator\spool\1-0AC54D96509A45C4972FFFB4BB0668BC.inf: pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
at pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job, ConversionMode conversionMode)
2024-06-03 14:33:43.6246 [Error] pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob: The job failed: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
(Conversion_GhostscriptError)
2024-06-03 14:33:48.3278 [Error] pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
Conversion_GhostscriptError
2024-06-03 14:33:48.3278 [Error] pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: The job 'EXTERNAL; RE_ Request for appointment with Dr. Do - Staci Raines - Outlook' terminated at step Error and did not end successfully.