License activation problem


#1

When my users try to start PDFCreator (Business edition) they get this message:

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But my license doesn't expire until 10/08/2019:

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Attempting Online Activation fails with this message:

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#2

This is also affecting around 110 staff members, unable to activate offline and the license key is active until July.

Fresh installs do not resolve this issue


#3

Good morning,

The issue with our license server has been resolved. Apologies for any inconvenience caused.

If you have any further questions, please let us know.

Kind regards
Sascha