License activation problem


When my users try to start PDFCreator (Business edition) they get this message:


But my license doesn't expire until 10/08/2019:


Attempting Online Activation fails with this message:



This is also affecting around 110 staff members, unable to activate offline and the license key is active until July.

Fresh installs do not resolve this issue


Good morning,

The issue with our license server has been resolved. Apologies for any inconvenience caused.

If you have any further questions, please let us know.

Kind regards