No printer has been installed

I have had this problem since 1.5, having just tried 1.6 and have uninstalled and restarted winXP for each version. I had even tried system restore with the 1.5 version, however even trying to revert to 1.2.3 does not work now. The Setup.log indicates the PDFCreator driver cannot be found, here it is in full

----- Setup - Start: 2012-11-27 11:56:37 -----
Install PDFCreator: 1.6.0
InstallerDirectory: C:\DOCUME~1\Colin\LOCALS~1\Temp\is-SR6AS.tmp
X64: no

Start AnalyzeCommandlineParameters
 Parameter /VERYSILENT: false
 Parameter /SILENT: false
 Parameter /FORCEINSTALL: false
 Parameter /REMOVEOPTIONS: false
 Parameter /DONTINSTALLPRINTERS: false
 Parameter /EXPERT: false
 No Parameter /LoadInf
 No Parameter /SaveInf
 No Parameter /REGFile
 No Parameter /PPDFile
 No Parameter /Printername
End AnalyzeCommandlineParameters

WindowsVersionNumber: 5.1.2600
Silent installation: false
GUITS (5000, 50): 14
Update: 0
Installed PDFCreator version: 0.0.0
Installed PDFCreator version is lower 1.5.1 = true
nationCode: 242
InstallPDFCreatorPrinter = true
OS: 1
AppPath: C:\Program Files\PDFCreator
InstalledPDFCreatorVersion: Not installed
DontInstallPrinters: false
SPT: false

Printerstatus before installing:
Spooler service: is running
Printermonitors [3]:
 Standard TCP/IP Port
 Local Port
 EPSON TM/BA/EU Printer Port Ver3

Printerports [19]:
 X_192.168.1.11
 COM1:
 COM2:
 COM3:
 COM4:
 FILE:
 LPT1:
 LPT2:
 LPT3:
 XPSPort:
 \\4D8F61DC0DBA427\Lexmark2
 \\4OAIT4Z3EFGIE8D\Lexmark2
 ESDPRT001:
 \\KATHY\XEROX
 \\ANDY\TMT88
 \\ANDY\TSC
 \\ANDY\EPSON
 http://192.168.1.3:631/printers/pixmahome
 http://:631/printers/Canon_iP4000

Printerdrivers (Windows 4.0) [0]:

Printerdrivers (Windows NT x86) [4]:
 Xerox Phaser 8560DN PS
 Microsoft XPS Document Writer
 Lexmark 2380 Plus
 EPSON TM-T88III Receipt3

Printerdrivers (Windows x64) [0]:

Printerdrivers (Windows IA64) [0]:

Printerdrivers (Windows NT Alpha_AXP) [0]:

Printers [5]:
 Phaser 8560 DN PS
 Microsoft XPS Document Writer
 EPSON TM-T88III Receipt
 Auto Lexmark 2380 Plus on 4OAIT4Z3EFGIE8D
 Auto Lexmark 2380 Plus on 4D8F61DC0DBA427

Printerdriver-Directory (Environment: Windows 4.0):
 Result: Success = C:\WINDOWS\System32\spool\DRIVERS\WIN40

Printerdriver-Directory (Environment: Windows NT x86):
 Result: Success = C:\WINDOWS\System32\spool\DRIVERS\W32X86

Install printerport:
 Portname : pdfcmon
 Result: Success

InstallMonitor:
 Monitorname : pdfcmon
 Environment : Windows NT x86
 Result: Success

Install printerdriver for Win2kXP2k3 (32bit):
 Drivername : PDFCreator
 Environment : Windows NT x86
 Result: Error 2 = The system cannot find the file specified

InstallPrinter:
 Printername: PDFCreator
 Drivername : PDFCreator
 Portname   : pdfcmon
 Result: Error 1797 = The printer driver is unknown

No printer has been installed!

Printerstatus after installing:
Spooler service: is running
Printermonitors [4]:
 pdfcmon
 Standard TCP/IP Port
 Local Port
 EPSON TM/BA/EU Printer Port Ver3

Printerports [20]:
 pdfcmon
 X_192.168.1.11
 COM1:
 COM2:
 COM3:
 COM4:
 FILE:
 LPT1:
 LPT2:
 LPT3:
 XPSPort:
 \\4D8F61DC0DBA427\Lexmark2
 \\4OAIT4Z3EFGIE8D\Lexmark2
 ESDPRT001:
 \\KATHY\XEROX
 \\ANDY\TMT88
 \\ANDY\TSC
 \\ANDY\EPSON
 http://192.168.1.3:631/printers/pixmahome
 http://:631/printers/Canon_iP4000

Printerdrivers (Windows 4.0) [0]:

Printerdrivers (Windows NT x86) [4]:
 Xerox Phaser 8560DN PS
 Microsoft XPS Document Writer
 Lexmark 2380 Plus
 EPSON TM-T88III Receipt3

Printerdrivers (Windows x64) [0]:

Printerdrivers (Windows IA64) [0]:

Printerdrivers (Windows NT Alpha_AXP) [0]:

Printers [5]:
 Phaser 8560 DN PS
 Microsoft XPS Document Writer
 EPSON TM-T88III Receipt
 Auto Lexmark 2380 Plus on 4OAIT4Z3EFGIE8D
 Auto Lexmark 2380 Plus on 4D8F61DC0DBA427

Installation “PDF Architect”: Success
IC:1|1.6.0|0|en

— Systeminformation - Start —
Windowsversion: 5.01.2600
WinDir: C:\WINDOWS
Win64: false
ProcessorArchitecture: X86
.Net 2.0: true
.Net 2.0 regasm.exe:C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe
SystemDir: C:\WINDOWS\system32
TempDir: C:\DOCUME~1\Colin\LOCALS~1\Temp\
CurrentDir: C:\WINDOWS\system32
Computername: NOTEBOOK89
Username: Colin
UILanguage: 1033
Internet Explorer version: 8.0.6001.18702
Path: C:\Program Files\Google\Chrome\Application;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\WINDOWS\system32\WindowsPowerShell\v1.0
C:\WINDOWS\system32\Wbem\framedyn.dll: found
framedyn.dll: found in path
— Systeminformation - End —

— Environment - Start —
=::=::\
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Colin\Application Data
CHROME_ALLOCATOR=TCMALLOC
CHROME_BREAKPAD_PIPE_NAME=\\.\pipe\GoogleCrashServices\S-1-5-18
CHROME_METRO_DLL=0
CHROME_RESTART=Google Chrome|Whoa! Google Chrome has crashed. Relaunch now?|LEFT_TO_RIGHT
CHROME_VERSION=23.0.1271.64
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=NOTEBOOK89
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Colin
LOGONSERVER=\\OTEBOOK89
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\Program Files\Google\Chrome\Application;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\WINDOWS\system32\WindowsPowerShell\v1.0
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.PSC1;.PSC1
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0204
ProgramFiles=C:\Program Files
PSModulePath=C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Colin\LOCALS~1\Temp
TMP=C:\DOCUME~1\Colin\LOCALS~1\Temp
USERDOMAIN=NOTEBOOK89
USERNAME=Colin
USERPROFILE=C:\Documents and Settings\Colin
windir=C:\WINDOWS
— Environment - End —

----- Setup - End:   2012-11-27 12:33:49 -----

Hi,

we are trying to find the cause for this, it may have something to do with your windows enviroment.
If we can´t figure it out, would you be ok with having a team viever session with one of the developers to track down the problem?

regards,

Robin

Yes that will be ok, how do we set up?

Did you guys find a solution to this problem?  I am having a similar problem except I’m getting an “error 1796 = The specified port is unknown” at the same point.  This process was working fine until I created an iexpress package on a 32 bit machine for installation purposes.

No solution as yet