Try cancelling. I dare you. They will continue charging your card until you call your bank and report the card stolen and they issue a new one. I have proof. Emails with "support." Empty promises. And statements showing that they continue charging your card.
I agree. I have not been able to register my paid for license. Instead I keep getting new copies yet none are registerable. I have been in contact with their "support" for months now and the problem has not been resolved!!!