We have installed on several clients pdf creator 2.1.1 and now we want to update this version to the new one.
We have a problem when we try to install this version on a client who doesn’t have pdf printer installed it anymore.
We receive a message error “No printers installed. You do not have any PDF Creator printers installed. Most likely there was a problem during the setup or the installation has been altered afterwards. Do you want to fix this by reinstalling the PDF Creator printers?” If we choose YES button , we received another message like this cannot be done and finish here.
We wanted to install the precedent version, 2.5 and we had the same problem.
Do you have any solving hints for this problem? What we should do?