Hi, I am experiencing an issue with my PDF creator environment which has baffled and frustrated me, 0.9.5 is installed on a Terminal server and was working fine for small docs ( below 30 pages) however no seems to only be able to create a blank 4k pdf file with no content, I have tried upgrading on a test server but this seems to not work either, I have also removed and re-installed all pdf software including Adobe but still have the same issue, any help would be greatly appreciated
Have enabled logging but nothing seems to be clearly defind as the root cause in the log, is their anyway to get support for this product and issue?
%%+ procset Pscript_WinNT_ErrorHandler 5.0 0
%%+ procset Pscript_FatalError 5.0 0
%%+ procset Pscript_Win_Basic 5.0 0
%%+ procset Pscript_Win_Utils_L2 5.0 0
%%+ procset Pscript_Win_GdiObject 5.0 0
%%+ procset Pscript_Win_GdiObject_L3 5.0 0
%%+ procset Pscript_Text 5.0 0
%%+ procset Pscript_Encoding256 5.0 0
%%+ procset Pscript_T42Hdr 5.0 0
Pscript_WinNT_Incr dup /terminate get exec
ehsave restore
%%Pages: 1
(%%[LastPage]%%) =
%%EOF
REDMON WritePort: OK count=803 written=803
REDMON EndDocPort: starting
REDMON WriteThread: ending
REDMON EndDocPort: process finished after 1 second
REDMON EndDocPort: 0 bytes written to printer
REDMON EndDocPort: ending
REDMON EndDocPort: starting AfterWorks---------
start [ ].
SessionId [1] AsUser [--FALSE--] len=1
Environment:
Ÿ ?????????????????????????‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰?????‰??????????????+????????????????????????›‰‰?`???????????????›????????????????????????????????????????????????‰??????????????????‰?????????????????????????4???????????????????4??????????4?‰?????????????????????‰?????????????4?‰??????????????????????????4?????????????????????????????4???????????????????????+?????????????????????????????????????????????????‰?????????????‰????????????4????????????????????????????4????????????????°??8?????????????????????????‰??‰??‰??‰??‰??‰????????????`???????????????????????????????«????????????????????????????????????????????????????????????????????????????????????????????«??????????????????????????????«??????????????????????????????«?????????????????????????????????????????4???????????????`????????????????4????????????????????‰???????†?????‰????‰??°???`??†?‰`???????????????????????????????????‰??‰??‰??‰??‰??‰??‰??‰?????‰????????†??????????????‰????????`???????????????????‰????????‰???????????????????????????????????????????‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰??‰?????‰?†???????‰??????‰????‰??°???`??†?‰`?????????????????????‰?????????????'?????????????????????????????????????????????????????????????????????????????????‰?????????'??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????‰?????????????‰????????????4???????????????‰????????????????4????????????????????°?????????‰??????????????????????‰??‰??‰??‰??‰??‰??‰?????‰???????‰???????????????????????????????????????????????????????????????????????????«???????????????????????????????????????????????????????????????????????????????????????????????????????????????????4???????????????????????????????4??????????‹????????‰???????????????????????‰??‰??‰??‰??‰??‰??‰?†?????????????†??????????????‰???????†???????????????????????‰???????????????‰??‰??‰?†?????????Z?????????????‰?†?????‰????‰??°???`??†?‰`??????‹????????‹?????????????????????}Ÿ ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
The system cannot find the file specified.
REDMON AfterWorks CreateProcess failed, error code=2
REDMON AfterWorks Start failed [ ].
I would suggest upgrading to a newer version in the hope that it's already fixed, go for 0.9.8 if you're not an early adopter.