PDF Creator Server Machine or user blocked


I was working on installing the PDF Creator Server and after entering my license key in red text I get:

Message: Machine or user blocked

Can anyone give me some help with this, it won’t let me continue with installation.


please contact support(at)pdfforge.org with your order ID or license key and we will help you.
Did you previously block any machines in the user interface of the license server?

Best regards,


Thank you, I just sent an email to support with the information I had. I think it might be having an issue since our vendor was the one who bought the license for us in a very large purchase order.