PDF file not created from task scheduler

PDFCreator Version 1.7.3
Windows server 2012 R2

A long time ago we integrated PDFCreator with our ERP Software using OLE and registry settings.
It worked and works fine with several of our customers.
Recently a new customer’s server was installed.
When the application is run by double clicking the executable file, everything works just fine, when run from the task scheduler (by selecting the run command which does nothing more than starting the executable file) the pdf file is not created. Both are executed with the same credentials.
I checked security settings on the user’s temporary folders map but those seems to be ok.
We can’t upgrade to a newer version of PDF creator right now because of integration with our ERP software.
I tried to install PDFCreator as a service but I couldn’t get it to work with our application.
I didn’t look at it into detail as with another client we have a similar configuration which works fairly well (PDFCreator standalone on Windows Server 2008 R2 unless it is an issue with windows sever 2012)
I enabled logging via the PDFCreator Monitor Tool and this tells me there is write access in the spool file directory.
I include the two log files:
The first one with the program activated from the task scheduler, the second one with the program activated by double clicking the executable file

Log file while ran from task scheduler
17/02/2017 14:05:36: PDFCreator Program Start
17/02/2017 14:05:36: Windowsversion: Windows Server 2012 [6.2 Build 9200]
17/02/2017 14:05:36: InstalledAsServer: False
17/02/2017 14:05:36: MyAppData: C:\Users\aktiv\AppData\Roaming
17/02/2017 14:05:36: PDFCreator spool directory (Write access: true): C:\Users\aktiv\AppData\Local\Temp\PDFCreator\Spool
17/02/2017 14:05:40: PDFCreator Program End

Log file while ran by double clicking the exe file
17/02/2017 14:08:40: PDFCreator Program Start
17/02/2017 14:08:40: Windowsversion: Windows Server 2012 [6.2 Build 9200]
17/02/2017 14:08:40: InstalledAsServer: False
17/02/2017 14:08:40: MyAppData: C:\Users\aktiv\AppData\Roaming
17/02/2017 14:08:40: PDFCreator spool directory (Write access: true): C:\Users\aktiv\AppData\Local\Temp\PDFCreator\Spool
17/02/2017 14:08:40: Autosavemodus: 1files
17/02/2017 14:08:41: Autosavemodus: Create File ‘\srvdc01\filename.pdf’
17/02/2017 14:08:41: Ghostscriptparameter:
-IC:\Program Files (x86)\PDFCreator\GS9.10\gs9.10\Lib
-q
-dNOPAUSE
-dBATCH
-sFONTPATH=C:\Windows\Fonts
-sDEVICE=pdfwrite
-dPDFSETTINGS=/default
-dCompatibilityLevel=1.4
-dProcessColorModel=/DeviceCMYK
-dAutoRotatePages=/PageByPage
-dCompressPages=true
-dEmbedAllFonts=true
-dSubsetFonts=true
-dMaxSubsetPct=100
-dConvertCMYKImagesToRGB=false
-sOutputFile=\srvdc01\filename.pdf
-dEncodeColorImages=true
-dAutoFilterColorImages=true
-dEncodeGrayImages=true
-dAutoFilterGrayImages=true
-dEncodeMonoImages=true
-dMonoImageFilter=/CCITTFaxEncode
-dDownsampleMonoImages=false
-dPreserveOverprintSettings=true
-dUCRandBGInfo=/Preserve
-dUseFlateCompression=true
-dParseDSCCommentsForDocInfo=true
-dParseDSCComments=true
-dOPM=0
-dOffOptimizations=0
-dLockDistillerParams=false
-dGrayImageDepth=-1
-dASCII85EncodePages=false
-dDefaultRenderingIntent=/Default
-dTransferFunctionInfo=/Preserve
-dPreserveHalftoneInfo=false
-dDetectBlends=true
-f
C:\Users\aktiv\AppData\Local\Temp\PDFCreator\Spool\F1C19F50987A4B8EB84B24E44F770C5D.mtd
C:\Users\aktiv\AppData\Local\Temp\PDFCreator\Spool\F1C19F50987A4B8EB84B24E44F770C5D.ps
17/02/2017 14:08:41: Time for converting [PDF without encryption]: 00:00:00:380
17/02/2017 14:08:41: Autosavemodus: Create File ‘\srvdc01\filename.pdf’ success
17/02/2017 14:08:41: PDFCreator Program End

Hi Diane,

Good day!

Did you find the cause and solution for this issue.

I am facing similar issue where the task scheduler run successful but the pdf file is not getting created.

Please let me know, if you find the solution.

Regards,
Mdv

Hi there,

You would probably need to use PDFCreator Server to overcome the issue. We provide free trial key on request.

Best regards
Sascha