PDF Spooler not working automatically

Hello all,

  Here at my job, we have machines that have a Windows XP operating system but many of the normal services and settings are disabled due to security reasons. When using PDFCreator I try to print a simple file to pdf using the File->Print menu. I notice that the PDF creator does not immediately pop up the dialogue to start the saving process as it should. Instead it just puts the print job in the PDFSpool queue. Then in order to complete the save I have to manually run PDFCreator.exe. The PDF print queue will open and begin the process of saving my pdf file.  

I am wondering if anyone knows what services or settings the PDFCreator uses in the operating system that I may need to check in order to get it to work correctly. Thanks