PDFCREATOR 2.0 Install Error

PDFCreator PDFCreator English
1

Trying to install PDFCREATOR 2.0. When clicking OK to Language (english) I get the following error -

     Runtime Error 359:383
     Access Violation Address 7C929F07
     Read of Address 41504D4F

Tried running it in SAFE Mode (only core windows running) with same error

Windows XP Pro Service Pack 3

Lee

2

Hi,


from where are you trying to run the setup? You also can check the MD5 hashcode with a program like http://www.winmd5.com/ and then check if it is the same as shown on the download page http://download.pdfforge.org/download/pdfcreator to see if you got the correct setup.exe

best regards,
Cay
3

Don’t know what you mean about “where am I trying to run the setup?” I’m double clicking on the setup file. I downloaded the setup file from your mentioned link and checked the MD5 sum. It was the correct MD5. Still getting the error after I click OK to the language box.
     RunTime Error (at 434:383)
     Access Violation 7C929F08
     Read of Address 41504D4F

4

Hi,


sometimes there have been problems when users attempted to run the setup from their temp folder (due to bad system configuration, usually this shouldn’t be a problem). Also installing from a network drive is not recommended. Usually these errors indicate one of the files the setup needs to replace is still in use, but this shouldn’t be the case in SAFE Mode. 

best regards,
5

Tried your new version 2.01 in Regular & Safe Mode and still get the same errors after accepting the English language. This is all being done on a stand alone Windows XP Pro SP3 computer. Any suggestions?

6

Hi,


it is really hard to tell why this is happening on your machine,we are not able to reproduce this problem on our XP SP3 test machines and for all other users encountering similar errors rebooting the computer solved the problem. Do you have. NET 4.0 installed? If not it could help to download the .NET 4.0 in case the setup fails while attempting to install .NET.

best regards,


7

I reinstalled .NET 4.0 with same problem. I downloaded the 1.7.3 PDFCREATOR version for installation. This version goes through the entire installation process and brings up the last window popup “COMPLETING SETUP WIZARD”. I press the “FINISH” Button and I get the Runtime Error/Access Violation popup. I then use the Task manager to End the SETUP Program. PDFCREATOR seems to be fully loaded and working properly. Don’t know if this gives you any further insight.

8

Do you have a “debug” version that would provide more information as to what the problem might be? I would be willing to work with you on this. I’m a programmer and have done this myself on occassion (running a debug version on a computer that has the issue).