I have had to reinstall Windows 7 x64 SP1 on a new motherboard. PdfCreator v. 2.2.2 installs correctly but crashes just after the “Select destination” dialog box appears. This happens with MS Office and Firefox browser.
Visual Studio’s debugger reports "An unhandled exception of type ‘System.AccessViolationException’ occurred in System.Windows.Forms.dll. Additional information: Attempted to read or write protected memory. This is often an indication that other memory is corrupt."
I have run the Windows memory diagnostic but no fault has been found. There are no related symptoms with other installed programs. Uninstalling and reinstalling doesn’t help.
Assistance with finding a solution would be gratefully received.
Additionally, this is the log of a recent attempt to print from MS Word 2007:
2016-02-04
Another try. Recent log of failed attempt to print from MS Word 2007:
2016-02-04 11:29:39.4356 [Error] : System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
at System.Windows.Forms.UnsafeNativeMethods.ThemingScope.DeactivateActCtx(Int32 dwFlags, IntPtr lpCookie)
at System.Windows.Forms.UnsafeNativeMethods.ThemingScope.Deactivate(IntPtr userCookie)
at System.Windows.Forms.CommonDialog.ShowDialog(IWin32Window owner)
at pdfforge.PDFCreator.Shared.Helper.TopMostHelper.ShowDialogTopMost(SaveFileDialog saveFileDialog, Boolean revertWhenActive)
at pdfforge.PDFCreator.Workflow.InteractiveWorkflow.LaunchSaveFileDialog(SaveFileDialog saveFileDialog)
at pdfforge.PDFCreator.Workflow.InteractiveWorkflow.QueryTargetFile()
at pdfforge.PDFCreator.Workflow.ConversionWorkflow.DoWorkflowWork()
at pdfforge.PDFCreator.Workflow.ConversionWorkflow.RunWorkflow()
2016-02-04 11:29:39.4512 [Error] : The job ‘World Wide Words 20160206’ terminated at step SelectTarget and did not end successfully.
2016-02-04 11:31:11.0308 [Error] : System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
at System.Windows.Forms.UnsafeNativeMethods.ThemingScope.DeactivateActCtx(Int32 dwFlags, IntPtr lpCookie)
at System.Windows.Forms.UnsafeNativeMethods.ThemingScope.Deactivate(IntPtr userCookie)
at System.Windows.Forms.CommonDialog.ShowDialog(IWin32Window owner)
at pdfforge.PDFCreator.Shared.Helper.TopMostHelper.ShowDialogTopMost(SaveFileDialog saveFileDialog, Boolean revertWhenActive)
at pdfforge.PDFCreator.Workflow.InteractiveWorkflow.LaunchSaveFileDialog(SaveFileDialog saveFileDialog)
at pdfforge.PDFCreator.Workflow.InteractiveWorkflow.QueryTargetFile()
at pdfforge.PDFCreator.Workflow.ConversionWorkflow.DoWorkflowWork()
at pdfforge.PDFCreator.Workflow.ConversionWorkflow.RunWorkflow()
2016-02-04 11:31:11.0464 [Error] : The job ‘World Wide Words 20160206’ terminated at step SelectTarget and did not end successfully.
Hi,
the error isn’t directly caused by PDFCreator but rather an external (windows) component which PDFCreator calls to ensure the print dialog is on top, so I am afraid we can’t help you, you will need to contact Microsoft for help probably.
best regards,