Hi everyone,
Since few days, my PDF creator instance is not working anymore.
I tried to update, and I tried to uninstall, and I keep having this error message:
Any idea how to sort out the situation ?
I've checked on my entire drive, and there is no such PDFCreator-5_2_2_60477 file.
Thanks for your help !
Nice day,
C
Thanks so much, works like a charm !
The only thing: I could not extract the content of the file that I downloaded (it is a .exe, and even changing the file extension, it appears that it does not contain the install files).
So I did the following:
- Download 3.2 install file
- Download 2.2 install file
- Kick 3.2 install (the directory with install files is created)
- Kick 2.2 install (the directory with install files is created)
- In the install popup of 3.2, I search for the directory created by the install of 2.2
What is bizarre to me: install of 2.2 was failing, with no error message - and no specific information in the log file...
Anyway, thanks for pointing the direction to go !
Happy to hear good news from you!
You should have done the following to extract the contents of the PDFCreator-5_2_2-Setup.exe file:
- install 7zip downloaded from https://www.7-zip.org/
- right click on the PDFCreator-5_2_2-Setup.exe file
- use the right 7zip menu entry to extract to the folder named PDFCreator-5_2_2-Setup\
Then:
- move the contents of the PDFCreator-5_2_2-Setup\ folder to the C:\Users\ ... \AppData\Local\Temp\3iujnh5b.de0\ folder
- try uninstalling PDFCreator again