PDFCreator on a new Windows10 PC crashes

Pierluigi_C · March 17, 2021, 1:12pm

Hi all,
after installation of PDFCreator on a new pc I've received this message but It's not clear what this means, can someone help me?
Thanks a lot

Error Report for PDFCreator 4.2.0.10

Exception:
InvalidOperationException
L'elaborazione del dispatcher stata sospesa, ma l'elaborazione dei messaggi ancora in corso.
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)

Log:
2021-03-17 13:11:53.5434 [Debug] 13216-1 (ProgramThread) pdfforge.PDFCreator.Core.Printing.FolderProvider..ctor: Spool folder is 'C:\Users\glombardi\AppData\Local\Temp\PDFCreator\Spool'
2021-03-17 13:11:53.5434 [Debug] 13216-1 (ProgramThread) pdfforge.PDFCreator.Core.Printing.FolderProvider..ctor: LocalAppData folder is 'C:\Users\glombardi\AppData\Local\pdfforge\PDFCreator'
2021-03-17 13:11:53.5434 [Debug] 13216-1 (ProgramThread) .lambda_method: RoamingAppData folder is 'C:\Users\glombardi\AppData\Roaming\pdfforge\PDFCreator'
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Profiles:
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles:
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: High Compression (small file)
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: High Quality (large file)
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: JPEG (graphic file)
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: PDF/A (long term preservation)
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: PNG (graphic file)
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Print after saving
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Secured PDF
2021-03-17 13:11:53.7621 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: TIFF (multipage graphic file)
2021-03-17 13:11:53.8402 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking installation...
2021-03-17 13:11:53.8402 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking SpoolerRunningCondition
2021-03-17 13:11:53.8402 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking CheckSpoolFolderCondition
2021-03-17 13:11:53.8402 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking GhostscriptCondition
2021-03-17 13:11:53.8558 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking PrinterInstalledCondition
2021-03-17 13:11:53.8558 [Trace] 13216-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking TerminalServerNotAllowedCondition
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Profiles:
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles:
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Compressione Elevata (file piccolo)
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Alta Qualit (file grande)
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: JPEG (file grafico)
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: PDF/A (conservazione a lungo termine)
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: PNG (file grafico)
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Stampa dopo il salvataggio
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: PDF sicuro
2021-03-17 13:11:53.8871 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: TIFF (file grafico multipagina)
2021-03-17 13:11:53.9027 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: Starting attempt 1:
2021-03-17 13:11:53.9027 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.TryStartApplication: Starting pipe server
2021-03-17 13:11:53.9027 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Communication.PipeServerManager.StartServer: Starting pipe server thread
2021-03-17 13:11:53.9027 [Trace] 13216-9 (PipeServerThread) pdfforge.Communication.PipeServer.ServerThread: NamedPipeServerStream thread created.
2021-03-17 13:11:53.9027 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.TryStartApplication: Reloading settings
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Profiles:
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles:
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Compressione Elevata (file piccolo)
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Alta Qualit (file grande)
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: JPEG (file grafico)
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: PDF/A (conservazione a lungo termine)
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: PNG (file grafico)
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: Stampa dopo il salvataggio
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: PDF sicuro
2021-03-17 13:11:53.9339 [Trace] 13216-8 () pdfforge.PDFCreator.UI.Presentation.Helper.SettingsLoaderBase.LogProfiles: TIFF (file grafico multipagina)
2021-03-17 13:11:53.9339 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.TryStartApplication: Finding spooled jobs
2021-03-17 13:11:53.9495 [Debug] 13216-8 () pdfforge.PDFCreator.Conversion.Jobs.SpooledJobFinder.GetJobs: Looking for spooled jobs in 'C:\Users\glombardi\AppData\Local\Temp\PDFCreator\Spool'
2021-03-17 13:11:53.9495 [Debug] 13216-8 () pdfforge.PDFCreator.Conversion.Jobs.SpooledJobFinder.GetJobs: Found inf file: C:\Users\glombardi\AppData\Local\Temp\PDFCreator\Spool\3-3CBD108F192C48C980744D027E7DE467.inf
2021-03-17 13:11:53.9808 [Debug] 13216-8 () pdfforge.PDFCreator.Core.JobInfoQueue.JobInfoQueue.Add: New JobInfo: C:\Users\glombardi\AppData\Local\Temp\PDFCreator\Spool\3-3CBD108F192C48C980744D027E7DE467.inf
2021-03-17 13:11:53.9808 [Debug] 13216-8 () pdfforge.PDFCreator.Core.JobInfoQueue.JobInfoQueue.Add: DocumentTitle: Pagina di prova
2021-03-17 13:11:53.9808 [Debug] 13216-8 () pdfforge.PDFCreator.Core.JobInfoQueue.JobInfoQueue.Add: ClientComputer: \GLOMBARDI
2021-03-17 13:11:53.9808 [Debug] 13216-8 () pdfforge.PDFCreator.Core.JobInfoQueue.JobInfoQueue.Add: SessionId: 1
2021-03-17 13:11:53.9808 [Debug] 13216-8 () pdfforge.PDFCreator.Core.JobInfoQueue.JobInfoQueue.Add: PrinterName: PDFCreator
2021-03-17 13:11:53.9808 [Debug] 13216-8 () pdfforge.PDFCreator.Core.JobInfoQueue.JobInfoQueue.Add: JobCounter: 3
2021-03-17 13:11:53.9808 [Debug] 13216-8 () pdfforge.PDFCreator.Core.JobInfoQueue.JobInfoQueue.Add: JobId: 3
2021-03-17 13:11:53.9808 [Debug] 13216-8 () pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread ProcessingThread
2021-03-17 13:11:53.9808 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Startup.AppStarts.NewPrintJobStart.StartApplication: Adding new job
2021-03-17 13:11:53.9808 [Debug] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs: New PrintJob C:\Users\glombardi\AppData\Local\Temp\PDFCreator\Spool\3-3CBD108F192C48C980744D027E7DE467.inf from Printer PDFCreator
2021-03-17 13:11:53.9808 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: Creating job workflow
2021-03-17 13:11:53.9808 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobBuilder.BuildJobFromJobInfo: Building Job from JobInfo
2021-03-17 13:11:53.9808 [Debug] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobBuilder.BuildJobFromJobInfo: Profile: (GUID DefaultGuid)
2021-03-17 13:11:53.9964 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: Running workflow
2021-03-17 13:11:53.9964 [Warn] 13216-8 () pdfforge.PDFCreator.Core.JobInfoQueue.JobInfoQueue.Add: The file C:\Users\GLOMBA~1\AppData\Local\Temp\PDFCreator\Spool\3-3CBD108F192C48C980744D027E7DE467.inf has already been processed, and won't be added to JobInfoQueue
2021-03-17 13:11:53.9964 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: TryStartApplication: True
2021-03-17 13:11:53.9964 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: Starting update check thread
2021-03-17 13:11:53.9964 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: Starting Cleanup thread
2021-03-17 13:11:53.9964 [Debug] 13216-8 () pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Starting CleanUpThread thread
2021-03-17 13:11:53.9964 [Debug] 13216-8 () pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread CleanUpThread
2021-03-17 13:11:53.9964 [Debug] 13216-8 () pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.Shutdown: Waiting for all threads to finish
2021-03-17 13:11:53.9964 [Debug] 13216-8 () pdfforge.PDFCreator.Utilities.Threading.ThreadManager.WaitForThreads: Waiting for all synchronized threads to end
2021-03-17 13:11:53.9964 [Debug] 13216-8 () pdfforge.PDFCreator.Utilities.Threading.ThreadManager.WaitForThreads: 2 Threads remaining
2021-03-17 13:11:53.9964 [Debug] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.PrepareAndRun: Starting conversion...
2021-03-17 13:11:54.0120 [Debug] 13216-7 () pdfforge.PDFCreator.UI.Presentation.Assistants.Update.UpdateHelper.IsTimeForNextUpdate: Update period did not pass. Next Update is set to: 24/03/2021 12:32:24
2021-03-17 13:11:54.0120 [Debug] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobDataUpdater.GetNumberOfCopies: Number of copies from source files: 1
2021-03-17 13:11:54.0120 [Debug] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.PageNumberCalculator.NumberOfPagesFromSourceFiles: Number of pages from source files: 1
2021-03-17 13:11:54.0120 [Debug] 13216-10 (ProcessingThread) pdfforge.PDFCreator.UI.Presentation.Workflow.InteractiveWorkflow.DoWorkflowWork: Starting PrintJobWindow
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: PDFCreator.Presentation.resources, Version=4.2.0.10, Culture=it-IT, PublicKeyToken=fc6825f92a0342e2
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: PDFCreator.Presentation.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: PDFCreator.Presentation.resources, Version=4.2.0.10, Culture=it-IT, PublicKeyToken=fc6825f92a0342e2
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: PDFCreator.Presentation.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: PDFCreator.Presentation.resources, Version=4.2.0.10, Culture=it, PublicKeyToken=fc6825f92a0342e2
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: PDFCreator.Presentation.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: PDFCreator.Presentation.resources, Version=4.2.0.10, Culture=it, PublicKeyToken=fc6825f92a0342e2
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: PDFCreator.Presentation.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: MahApps.Metro.resources, Version=1.5.0.23, Culture=it-IT, PublicKeyToken=f4fb5a3c4d1e5b4f
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: MahApps.Metro.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: MahApps.Metro.resources, Version=1.5.0.23, Culture=it-IT, PublicKeyToken=f4fb5a3c4d1e5b4f
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: MahApps.Metro.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: MahApps.Metro.resources, Version=1.5.0.23, Culture=it, PublicKeyToken=f4fb5a3c4d1e5b4f
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: MahApps.Metro.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: MahApps.Metro.resources, Version=1.5.0.23, Culture=it, PublicKeyToken=f4fb5a3c4d1e5b4f
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: MahApps.Metro.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: MahApps.Metro.resources, Version=1.5.0.23, Culture=it-IT, PublicKeyToken=f4fb5a3c4d1e5b4f
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: MahApps.Metro.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: MahApps.Metro.resources, Version=1.5.0.23, Culture=it-IT, PublicKeyToken=f4fb5a3c4d1e5b4f
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: MahApps.Metro.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: MahApps.Metro.resources, Version=1.5.0.23, Culture=it, PublicKeyToken=f4fb5a3c4d1e5b4f
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: MahApps.Metro.resources
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: Trying to resolve assembly: MahApps.Metro.resources, Version=1.5.0.23, Culture=it, PublicKeyToken=f4fb5a3c4d1e5b4f
2021-03-17 13:11:54.0433 [Trace] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.CustomBindingResolver.CurrentDomain_ResolveAssembly: The resource assembly will be skipped: MahApps.Metro.resources
2021-03-17 13:11:54.2307 [Fatal] 13216-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.ProgramBase.CurrentDomain_UnhandledException: Uncaught exception, IsTerminating: True

Environment:
Windows 10.0.19042 Release 2009

Additional Data:
Thread=ProcessingThread

Gianni1962Pc · March 17, 2021, 2:07pm

Strange to have problems on a new Windows 10 installation.
It is all patched?
Also with the latest KB5001567 ?

15 marzo 2021— KB5001567 (build del sistema operativo 19041.868 e 19042.868) Fuori banda

March 15, 2021—KB5001567 (OS Builds 19041.868 and 19042.868) Out-of-band

This KB may not be applicable to your Windows version.

Did you have this error printing anything or only printing something specific?

Pierluigi_C · March 17, 2021, 2:55pm

Yes, very strange.
System is all patched, version 20H2 build 19042.868

Problem appear also during test page on PDFCreator print device

Thanks for reply

Gianni1962Pc · March 17, 2021, 3:11pm

The log tells something different about your Windows 10 version ...

Anyway, did you have installed something special in this pc?

Pierluigi_C · March 17, 2021, 3:21pm

System updated from Microsoft Update but probably this log was generated previously, but the error is the same also after updating..
No special installation on this system, simply Office client.

Gianni1962Pc · March 17, 2021, 3:49pm

It is a clean Windows installation or was done keeping apps and data?
In the latter, probably the pc has inherited old problems.

jaap1966 · April 8, 2021, 8:50pm

I have a similar issue. Windows 10 does not start up anymore after installing PDFcreator. It loops into a blue screen error. PDFcreator sofware cannot be uninstalled nor deleted. Windows installer is non functional. Please advise.

Sascha.H · April 13, 2021, 10:10am

Hi,

Could it be related to this Microsoft update? BSOD seems to fit the problem description:

BTW: Microsoft acknowledged the issue and resolved it with the out-of-band update KB5001649.

Best wishes
Sascha

jaap1966 · April 13, 2021, 12:09pm

Hi Sascha,

Thanks for your reply.

Not to my information. It is not print related, but Windows Installer after your software was installed. The only adequate resolution was to re-install the Windows 10 software by a certified service provider. That cost me € 59,- but fortunately my PC is now working 100% again. I guess you're not going to reimburse me these cost are you?

Kind regards,

Jaap