PDFCreator v0.9.9 & Lotus Notes 8.5.1

PDFCreator PDFCreator English
1

While Lotus Notes is currently open, and when we click "email" from the PDFCreator box, a new email is created in another Lotus Notes "window", I checked the processes and instead of launching the existing "notes.exe" process or "notes2.exe" process that it starts a new "nlnotes.exe" process.

Is there something in the registry or program that specifies how the PDF is sent to or queries the existing default email client?

Thanks for your assistance,

Andy

2

bump :)

3

Hi Andy,

Just trying PDFCreator for the first time myself with Notes 8.5.1. and came across the same issue with it starting another process of Notes ..

Did you ever get and answer to this or solve it at all?

Thanks,

Derek

4

Not yet Derek.  I do wish someone from PDFForge could assist!

5

Yes indeed!

Is there anyone from PDFForge that's monitoring the forum that could comment on this at all? Even if it's not with a solution immediately, just so we know it's worth carrying on with PDFCreator and Lotus Notes?

Thanks,

Derek

6

TTT :-)

7

Using Lotus Notes 8.5 Release 20081211.1925

I can’t reproduce your problem.

Setup :

  1. Launch Windows Task Manager, sort by Image Name.
  2. Confirm only one nlnotes.exe and notes2.exe processes each are preset

Test Sequence:

  1. Launch Notes
  2. Select File->Print Menu (While viewing Inbox or individual message)
  3. Select PDFCreator printer, Click “OK” Button
  4. Save Dialog comes up. Select “eMail” button instead of “Save”
  5. “Save as” dialog box appears. Select FileName and location and press “Save” button
  6. New Notes new outbound message screen pops up, with blank recipients and the just made PDF document attached.
  7. Windows Task Manager continues to show the same nlnotes.exe and notes2.exe processes are running, no new ones are present.

I can confirm the attached PDF is correct.

It appears to work as advertised. What are you doing different then the test sequence above?

8

Thank you for your reply, we are not actually emailing a PDF'd email.  We're actually trying to convert a Word Doc or Excel XLS or Internet webpage or etc to PDF then click the "Email" button within the PDFCreator App, this is when it lauches another Lotus Notes session/window.

Here's a short video (it would be harder to explain): http://www.youtube.com/watch_private?v=NEObg4TAoqQ&sharing_token=btIDWy_tEwKwYeTGYQQwmg

9

I used Notes as the application to generate a PDF for simplicity, but I can understand your confusion.

The sequence I described is the same if I use Word, excel, or anything else . So go back through my steps to reproduce and instead of “Launch Notes” in Step 1, replace it with “Launch Word”. Step 2 then becomes:

  1. In Word, Select File->Print …

I get the same outcome - only one nlnotes.exe is running.

Just like in the video, at 41 seconds in, they bring up Task Manager. Just like in the video, I do not see an additional nlnotes.exe or notes2.exe processes, i.e., these two processes were already running prior to launching Word. Another nlnotes.exe is not launched.

Put another way:
Your original problem statement:
‘it starts a new “nlnotes.exe” process.’

I cannot reproduce this because for me, the nlnotes.exe is already present, i.e., there is no new nlnotes.exe launched.

If you repeat the steps, are you saying you get a 2nd nlnotes.exe present in Task Manager?

Lacking that 2nd instance of the same process, it looks like it is working as expected to me.

10

Sorry, wrong choice of words on my part, didn't mean "process", meant more like "window".

You can probably understand why I made the video then, so I didn't fumble up my words by trying to write what I was doing, instead I made a video for it.

11

Did the video help you diagnose the problem at all?

12

Anybody?

13

I see v1.0 has been released, does this address any of the mentioned issues?

14

Thank you Unix_fan. I had this problem and tried to find a solution... I hadn't tried to mail PDF, just tried to save as. Thank you!!

15

Integrating PDF Creator with Lotus Notes has always been tricky. I wonder if there are any more specific guides out there to problems of this type? Some sort of networkingnews.wikidot.com guide might be handy?

 

16

Any assistance is appreciated!


17

PDFCreator cannot handle documents without mess while working with Lotus Notes. I had same problem as you described but later after watching video, I found that it wasn't exactly the same problem as I do because I used to get 'nlnotes.exe' while trying to send it to Lotusnotes printer (I own a commercial printing press). My friend used his own method to solve this problem for me and 'nlnotes.exe' stopped executing else I had to think for plan b cost to run my press. I didn't found it to be useful to remind, but I will try to get the solution for you. And remember, it wasn't real solution through any debugging method.

18

They haven't even responded to me, so I doubt it they've even looked at the video.

19

Did the video help you diagnose the problem at all?