While Lotus Notes is currently open, and when we click "email" from the PDFCreator box, a new email is created in another Lotus Notes "window", I checked the processes and instead of launching the existing "notes.exe" process or "notes2.exe" process that it starts a new "nlnotes.exe" process.
Is there something in the registry or program that specifies how the PDF is sent to or queries the existing default email client?
Is there anyone from PDFForge that's monitoring the forum that could comment on this at all? Even if it's not with a solution immediately, just so we know it's worth carrying on with PDFCreator and Lotus Notes?
Thank you for your reply, we are not actually emailing a PDF'd email. We're actually trying to convert a Word Doc or Excel XLS or Internet webpage or etc to PDF then click the "Email" button within the PDFCreator App, this is when it lauches another Lotus Notes session/window.
Here's a short video (it would be harder to explain): http://www.youtube.com/watch_private?v=NEObg4TAoqQ&sharing_token=btIDWy_tEwKwYeTGYQQwmg
I used Notes as the application to generate a PDF for simplicity, but I can understand your confusion.
The sequence I described is the same if I use Word, excel, or anything else . So go back through my steps to reproduce and instead of “Launch Notes” in Step 1, replace it with “Launch Word”. Step 2 then becomes:
In Word, Select File->Print …
I get the same outcome - only one nlnotes.exe is running.
Just like in the video, at 41 seconds in, they bring up Task Manager. Just like in the video, I do not see an additional nlnotes.exe or notes2.exe processes, i.e., these two processes were already running prior to launching Word. Another nlnotes.exe is not launched.
Put another way:
Your original problem statement:
‘it starts a new “nlnotes.exe” process.’
I cannot reproduce this because for me, the nlnotes.exe is already present, i.e., there is no new nlnotes.exe launched.
If you repeat the steps, are you saying you get a 2nd nlnotes.exe present in Task Manager?
Lacking that 2nd instance of the same process, it looks like it is working as expected to me.
Sorry, wrong choice of words on my part, didn't mean "process", meant more like "window".
You can probably understand why I made the video then, so I didn't fumble up my words by trying to write what I was doing, instead I made a video for it.
Integrating PDF Creator with Lotus Notes has always been tricky. I wonder if there are any more specific guides out there to problems of this type? Some sort of networkingnews.wikidot.com guide might be handy?
PDFCreator cannot handle documents without mess while working with Lotus Notes. I had same problem as you described but later after watching video, I found that it wasn't exactly the same problem as I do because I used to get 'nlnotes.exe' while trying to send it to Lotusnotes printer (I own a commercial printing press). My friend used his own method to solve this problem for me and 'nlnotes.exe' stopped executing else I had to think for plan b cost to run my press. I didn't found it to be useful to remind, but I will try to get the solution for you. And remember, it wasn't real solution through any debugging method.