I installed PDF Creator version 1.6.2 on my Windows XP SP3 laptop. At the end of the installation, I get this error message:
"During the printer installation, errors have occurred. A detailed description can be found in the file "Setuplog.txt" in application path". I hope someone can help me fix this. Below is the contents of the Setuplog.txt file:
==== Start of Setuplog.txt file ====
----- Setup - Start: 2013-02-27 20:29:41 -----
Install PDFCreator: 1.6.2
InstallerDirectory: C:\\Documents and Settings\\George.GHW\\Desktop\\PDF Creator setup files
X64: no
Start AnalyzeCommandlineParameters
Parameter /VERYSILENT: false
Parameter /SILENT: false
Parameter /FORCEINSTALL: false
Parameter /REMOVEOPTIONS: false
Parameter /DONTINSTALLPRINTERS: false
Parameter /EXPERT: false
No Parameter /LoadInf
No Parameter /SaveInf
No Parameter /REGFile
No Parameter /PPDFile
No Parameter /Printername
End AnalyzeCommandlineParameters
WindowsVersionNumber: 5.1.2600
Silent installation: false
GUITS (7000, 50): 141
Update: 0
Installed PDFCreator version: 0.0.0
Installed PDFCreator version is lower 1.5.1 = true
nationCode: 244
InstallPDFCreatorPrinter = true
OS: 1
AppPath: C:\\Program Files\\PDFCreator
InstalledPDFCreatorVersion: Not installed
DontInstallPrinters: false
SPT: false
Printerstatus before installing:
Spooler service: is running
Printermonitors [3]:
Standard TCP/IP Port
Local Port
aPDF Writer Monitor
Printerports [12]:
USB001
DOT4_001
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
XPSPort:
aPDFWriter:
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [6]:
Microsoft XPS Document Writer
HP Officejet 7300 series fax
HP Officejet 7300 series
HP OfficeJet
Generic / Text Only
aPDFWriter
Printerdrivers (Windows x64) [0]:
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [3]:
XPS Printer
HP Officejet 7300 series fax
HP Officejet 7300 series
Printerdriver-Directory (Environment: Windows 4.0):
Result: Success = C:\\Windows2\\System32\\spool\\DRIVERS\\WIN40
Printerdriver-Directory (Environment: Windows NT x86):
Result: Success = C:\\Windows2\\System32\\spool\\DRIVERS\\W32X86
Install printerport:
Portname : pdfcmon
Result: Success
InstallMonitor:
Monitorname : pdfcmon
Environment : Windows NT x86
Result: Success
Install printerdriver for Win2kXP2k3 (32bit):
Drivername : PDFCreator
Environment : Windows NT x86
Result: Error 5 = Access is denied
InstallPrinter:
Printername: PDFCreator
Drivername : PDFCreator
Portname : pdfcmon
Result: Error 1797 = The printer driver is unknown
No printer has been installed!
Printerstatus after installing:
Spooler service: is running
Printermonitors [4]:
pdfcmon
Standard TCP/IP Port
Local Port
aPDF Writer Monitor
Printerports [13]:
pdfcmon
USB001
DOT4_001
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
XPSPort:
aPDFWriter:
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [6]:
Microsoft XPS Document Writer
HP Officejet 7300 series fax
HP Officejet 7300 series
HP OfficeJet
Generic / Text Only
aPDFWriter
Printerdrivers (Windows x64) [0]:
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [3]:
XPS Printer
HP Officejet 7300 series fax
HP Officejet 7300 series
IC:1|1.6.2|0|en|b4
--- Systeminformation - Start ---
Windowsversion: 5.01.2600
WinDir: C:\\Windows2
Win64: false
ProcessorArchitecture: X86
.Net 2.0: true
.Net 2.0 regasm.exe:c:\\Windows2\\Microsoft.NET\\Framework\\v2.0.50727\\RegAsm.exe
SystemDir: C:\\Windows2\\system32
TempDir: C:\\DOCUME~1\\George.GHW\\LOCALS~1\\Temp\\
CurrentDir: C:\\Windows2\\system32
Computername: George
Username: George
UILanguage: 1033
Internet Explorer version: 8.0.6001.18702
Path: C:\\Program Files\\Common Files\\ArcSoft\\Bin;C:\\Windows2\\system32;C:\\Windows2;C:\\Windows2\\system32\\WBEM;C:\\Program Files\\Support Tools\\;C:\\Windows2\\system32\\WindowsPowerShell\\v1.0;C:\\Program Files\\Common Files\\Acronis\\SnapAPI\\;C:\\Program Files\\Acronis\\TrueImageHome\\
C:\\Windows2\\system32\\Wbem\\framedyn.dll: found
framedyn.dll: found in path
--- Systeminformation - End ---
--- Environment - Start ---
ALLUSERSPROFILE=C:\\Documents and Settings\\All Users.WINDOWS2
APPDATA=C:\\Documents and Settings\\George.GHW\\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\\Program Files\\Common Files
COMPUTERNAME=George
ComSpec=C:\\Windows2\\system32\\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\\Documents and Settings\\George.GHW
LOGONSERVER=\\\\George
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\\Program Files\\Common Files\\ArcSoft\\Bin;C:\\Windows2\\system32;C:\\Windows2;C:\\Windows2\\system32\\WBEM;C:\\Program Files\\Support Tools\\;C:\\Windows2\\system32\\WindowsPowerShell\\v1.0;C:\\Program Files\\Common Files\\Acronis\\SnapAPI\\;C:\\Program Files\\Acronis\\TrueImageHome\\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.PSC1
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 13, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f0d
ProgramFiles=C:\\Program Files
PSModulePath=C:\\Windows2\\system32\\WindowsPowerShell\\v1.0\\Modules\\
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\\Windows2
TEMP=C:\\DOCUME~1\\George.GHW\\LOCALS~1\\Temp
TMP=C:\\DOCUME~1\\George.GHW\\LOCALS~1\\Temp
tvdumpflags=8
USERDOMAIN=George
USERNAME=George
USERPROFILE=C:\\Documents and Settings\\George.GHW
windir=C:\\Windows2
--- Environment - End ---
----- Setup - End: 2013-02-27 20:33:47 -----