Hi all.
I work at a company where one of our products require us to print PDFs from a cloud based system, and save them to PDF on the local machine to read data from it by converting it to text. We've been using PDFCreator's virtual printer to do that.
However, we encountered an issue where, if the embedded fonts in the PDF are Arial Unicode MS, for some reason the PDF changes its fonts after printing and saving, and it becomes Arial Unicode MS#20. This leads to us not being able to convert the PDF into text anymore, and all the characters would somehow be encoded into something else.
Does anyone have any idea about this topic? I appreciate any help since we're stuck on this for a while now. Thank you in advance for your time and help.