My pc is running on Windows 7 64 bits. I use to open pdf files with pdf architect. But, for no reason, the program stops running. Each attempt to open a file receives the message
PDF Architect - Critical Error
Program has encountered a problem and needs to close. We are sorry for the inconvenience.
This message occurs with all pdf files. I can’t open any file at all.
I don’t know the reasons the program is working bad.
Thanks for a reply.
Hi,
please try the following procedure to fix the crash:
1. Authorize in Windows account as administrator.
2. Check if the Windows Automated updates function is enabled and all the updates are installed. Ensure that there is no msiexec.exe process in the list of running processes. If it is on the list restart OS.
3. Close all the windows and applications.
4. Uninstall PDF Architect
5. Install PDF Architect again. At the last step of installation uncheck the option "Run application"
6. Go to Start -> Run-> services.msc /s
7. Make sure that services “PDF Architect Helper Service” and “PDF Architect Service” are started. If not then start them.
8. Run PDF Architect. If you have slow processor and/or there is few RAM, then wait couple of seconds for application to start.
best regards