Registration problem

I have paid for 5 lifetime licenses for PDF Creator.  However I am unable to install it because it thinks I have used all 5 licenses. 

This is incorrect - I’ve used 2.  It thinks I have used 5 because I have had to to several OS reinstalls over the last few months and have registered the same computer multiple times.

I need to release the “used” licenses so I can install on this computer.  How do I do this?


please send your license key to and we will have a look at the problem and find a solution.

best regards,