Search & Redact then Save = Crash

One of my users, who deals with GDPR data subject requests, is using search and redact extensively. However, often she finds that when she saves her work PDFarchitect 7 crashes with a 'Critical Error', wasting hours of effort.

The files are large, but she has plenty of RAM and local storage. The file is located on a network folder however. I will try to sniff out more clues.

Anyone else had this frustrating behaviour too?

Thanks in advance,

Hi @sgreener
Please make sure to contact the PDF Architect support as well: https://support.pdfarchitect.org/hc/en-us/requests/new

They should be able to assist you.