After numerous attempts to install new version 1.0.0, the installation program fails to find necesary install file (Error 2 = The system cannot find the file specified) to complete installation (See complete SetupLog below).
The previous versions installed with no problems.
Can anyone out there help me with this?
Thanks!
=================================================== SetupLog.txt
Printerstatus before installing:
Spooler service: is running
Printermonitors [3]:
Standard TCP/IP Port
Microsoft Document Imaging Writer Monitor
Local Port
Printerports [15]:
USB002
USB001
Microsoft Document Imaging Writer Port:
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
\\\\USER-MXWS5GCHY0\\Printer
COM6:
SNAGIT7
XPSPort:
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [8]:
SnagIt 7 Printer
Microsoft XPS Document Writer
Microsoft Office Document Image Writer Driver
HP DeskJet 820Cxi
HP DeskJet 820Cse
HP Deskjet 6500 Series
CAPTURE FAX BVRP
Canon Bubble-Jet BJC-2000
Printerdrivers (Windows x64) [0]:
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [5]:
SnagIt 7
Microsoft XPS Document Writer
Microsoft Office Document Image Writer
HP Deskjet 6500 Series (Front)
HP Deskjet 6500 Series (Back)
Printerdriver-Directory (Environment: Windows 4.0):
Result: Success = E:\\windows\\System32\\spool\\DRIVERS\\WIN40
Printerdriver-Directory (Environment: Windows NT x86):
Result: Success = E:\\windows\\System32\\spool\\DRIVERS\\W32X86
InstallMonitor:
Monitorname : PDFCreator
Environment : Windows NT x86
Result: Success
Install printerport:
Portname : PDFCreator:
Result: Success
Install printerdriver for Win2kXP2k3 (32bit):
Drivername : PDFCreator
Environment : Windows NT x86
Result: Error 2 = The system cannot find the file specified
InstallPrinter:
Printername: PDFCreator
Drivername : PDFCreator
Portname : PDFCreator:
Result: Error 1797 = The printer driver is unknown
Printerstatus after installing:
Spooler service: is running
Printermonitors [4]:
PDFCreator
Standard TCP/IP Port
Microsoft Document Imaging Writer Monitor
Local Port
Printerports [16]:
PDFCreator:
USB002
USB001
Microsoft Document Imaging Writer Port:
COM1:
COM2:
COM3:
COM4:
FILE:
LPT1:
LPT2:
LPT3:
\\\\USER-MXWS5GCHY0\\Printer
COM6:
SNAGIT7
XPSPort:
Printerdrivers (Windows 4.0) [0]:
Printerdrivers (Windows NT x86) [8]:
SnagIt 7 Printer
Microsoft XPS Document Writer
Microsoft Office Document Image Writer Driver
HP DeskJet 820Cxi
HP DeskJet 820Cse
HP Deskjet 6500 Series
CAPTURE FAX BVRP
Canon Bubble-Jet BJC-2000
Printerdrivers (Windows x64) [0]:
Printerdrivers (Windows IA64) [0]:
Printerdrivers (Windows NT Alpha_AXP) [0]:
Printers [5]:
SnagIt 7
Microsoft XPS Document Writer
Microsoft Office Document Image Writer
HP Deskjet 6500 Series (Front)
HP Deskjet 6500 Series (Back)
--------------------------------------
Windowsversion: 5.01.2600
WinDir: E:\\windows
Win64: false
ProcessorArchitecture: X86
.Net 1.1: true
.Net 1.1 regasm.exe:E:\\WINDOWS\\Microsoft.NET\\Framework\\v2.0.50727\\RegAsm.exe
SystemDir: E:\\windows\\system32
TempDir: E:\\DOCUME~1\\User\\LOCALS~1\\Temp\\
CurrentDir: E:\\windows\\system32
Computername: USER-TXEOYOFT1M
Username: User
UILanguage: 1033
Internet Explorer version: 8.0.6001.18702
Path: E:\\Program Files\\Windows Resource
Kits\\Tools\\;E:\\windows\\system32;E:\\windows;E:\\windows\\System32\\Wbem;E:\\Progr
am Files\\Common Files\\Roxio Shared\\DLLShared;"E:\\Program Files\orton
SystemWorks\orton Ghost\\";E:\\Program Files\\Common Files\\DivX
Shared\\;E:\\Program Files\\QuickTime Alternative\\QTSystem
E:\\windows\\system32\\Wbem\\framedyn.dll: found
framedyn.dll: found in path
Environment:
ALLUSERSPROFILE=E:\\Documents and Settings\\All Users
APPDATA=E:\\Documents and Settings\\User\\Application Data
CLASSPATH=.;E:\\Program Files\\Java\\jre1.6.0_07\\lib\\ext\\QTJava.zip;E:\\Program
Files\\Java\\jre6\\lib\\ext\\QTJava.zip
CLIENTNAME=Console
CommonProgramFiles=E:\\Program Files\\Common Files
COMPUTERNAME=USER-TXEOYOFT1M
ComSpec=E:\\windows\\system32\\cmd.exe
DEVMGR_SHOW_NONPRESENT_DEVICES=1
FP_NO_HOST_CHECK=NO
HOMEDRIVE=E:
HOMEPATH=\\Documents and Settings\\User
LOGONSERVER=\\\\USER-TXEOYOFT1M
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=E:\\Program Files\\Windows Resource
Kits\\Tools\\;E:\\windows\\system32;E:\\windows;E:\\windows\\System32\\Wbem;E:\\Progr
am Files\\Common Files\\Roxio Shared\\DLLShared;"E:\\Program Files\orton
SystemWorks\orton Ghost\\";E:\\Program Files\\Common Files\\DivX
Shared\\;E:\\Program Files\\QuickTime Alternative\\QTSystem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0209
ProgramFiles=E:\\Program Files
QTJAVA=E:\\Program Files\\Java\\jre6\\lib\\ext\\QTJava.zip
SESSIONNAME=Console
SystemDrive=E:
SystemRoot=E:\\windows
TEMP=E:\\DOCUME~1\\User\\LOCALS~1\\Temp
TMP=E:\\DOCUME~1\\User\\LOCALS~1\\Temp
USERDOMAIN=USER-TXEOYOFT1M
USERNAME=User
USERPROFILE=E:\\Documents and Settings\\User
windir=E:\\windows
===================================================
SOLVED:
Although I figured out the solution myself, I do not believe a user should be required to go thru so much just to get this software installed. This does not speak well for developer support (= ZERO).
Anyway, if you run into this problem do the following:
(1) Create a BAT file called "PDFCreator-1_0_1_setup.bat" with the following command line (as ONE line):
PDFCreator-1_0_1_setup.exe /SP /SILENT /NOCANCEL /NORESTART /LOADINF="PDFCreator.inf"
(2) Create an INF file called "PDFCreator.inf" with the following code using Windows Notepad (or similar):
NOTE: You may change values of each parameter as you need. (For example, Lang=french).
[CODE]
[Setup]
Lang=english
Dir=E:\\Program Files\\PDFCreator
Group=PDFCreator
NoIcons=0
SetupType=custom
Components=program,ghostscript,comsamples,helpfiles,helpfiles\\english,languages,languages\\english
Tasks=winexplorer
Printername=PDFCreator
ServerInstallation=0
Win9xPrinterdriver=0
WinNtPrinterdriver=1
Win2k32bitPrinterdriver=0
Win2k64bitPrinterdriver=0
[/CODE]
----------------------------------------------------------------------------
(3) Make sure all three files "PDFCreator-1_0_1_setup.bat" -AND- "PDFCreator.inf" -AND - "PDFCreator-1_0_1_setup.exe" are in the same directory (folder).
(4) Execute BAT file "PDFCreator-1_0_1_setup.bat".
(5) Installation should be succesful in a minute or so if you have a similar computer configuration and ERRORs using the install file by itself.
(6) Good Luck!