System.Exception: EnumPorts should fail!

PDFCreator PDFCreator English
1

Hi
Please help.
I'm trying to reload the free PDF Creator 5.2.1 and when the setup starts i get the System.Exception: EnumPorts should fail!
We are sorry, something went wrong during setup.

I have tried to lad it many many times.

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1 Like
2

Hello, I found the solution, before downloading PDF Creator, deactivate AdBlock and reactivate it once the installation is complete, it worked for me.

3

We found another solution.

The error come up when another 3rd Party PDF editor was installed on the same machine. The application has a faulty print monitor. This resulted in no printer ports being visible at all - under Windows Print Management.

  • The error message 'EnumPort should fail!' will be changed, so it is easier to understand

  • We have already asked two customers to get in touch with the 3rd Party PDF editor's Support team. I guess they will provide a fix eventually. Other applications might rely on visible printer ports as well.

  • Uninstalling the 3rd Party PDF editor will fix the issue as well

Brdgs,
Sascha