Terrible Upclk.com expereince

Hello so I bought PDF Architect by mistake as I thought it would work on my macbook.
Great I thought I will just use your "30 day money back guarantee".

I was worried when I read that you use a third part company do manage your payments.
And I was right to be worried I have phoned them to ask for a refund and ever since all I have got are patronising emails trying up up sell me their crappy software.

Why do you use them are are truely awful? How do I go a refund out of these crooks?


Hi @ukmercanary,

thanks for your feedback and sorry for the trouble. :frowning:
Could you please send me your purchase ID in a direct message?
I'll forward your request and your feedback to the customer service management.