I was successfully using PDF Creator 1.4.1 on Windows Server 2003 R2 SP2. It was a standard installation; the PDF printers were only used by applications installed on the server and it worked.
I upgraded it to V1.7 and all of the additional PDF printers disappeared. The default printer went offline and could not be brought back online. Investigation of the printer properties revealed that the printer port was set to LPT1: A comparison with properties on my Windows 7 computer showed that the port type should have been pdfcmon, but no such ports existed on the Server 2003 computer.
On the 2003 computer, it was also impossible to create new PDF printers. The Add Printer button activated when a name was entered in the new printer name edit box, but nothing happened when the Add printer button was pressed.
All this was done while logged in as Administrator.
I downgraded to version 1.6.2 on the 2003 server, but nothing changed. Still no pdfcmon port type, Default printer is offline and set up with LPT1: Still can’t add new printers.
Does anybody have any idea as to what is going on here?
Forgot to add setuplog.txt. Here it is
----- Setup - Start: 2013-05-23 11:39:39 -----
Install PDFCreator: 1.6.2
InstallerDirectory: C:\Software_Distribution
X64: no
Start AnalyzeCommandlineParameters
Parameter /VERYSILENT: false
Parameter /SILENT: false
Parameter /FORCEINSTALL: false
Parameter /REMOVEOPTIONS: false
Parameter /DONTINSTALLPRINTERS: false
Parameter /EXPERT: false
No Parameter /LoadInf
No Parameter /SaveInf
No Parameter /REGFile
No Parameter /PPDFile
No Parameter /Printername
End AnalyzeCommandlineParameters
WindowsVersionNumber: 5.2.3790
Silent installation: false
GUITS (7000, 50): 41
PreviousApplicationPath: C:\Program Files\PDFCreator
Update: 1
Installed PDFCreator version: 1.7.0
Installed PDFCreator version is lower 1.5.1 = false
nationCode: 244
InstallPDFCreatorPrinter = false
OS: 2
IMC: 162
AppPath: C:\Program Files\PDFCreator
InstalledPDFCreatorVersion: 1.7.0
DontInstallPrinters: true
SPT: false
IC:1|1.6.2|1|en|b4
— Systeminformation - Start —
Windowsversion: 5.02.3790
WinDir: C:\WINDOWS
Win64: false
ProcessorArchitecture: X86
.Net 2.0: true
.Net 2.0 regasm.exe:C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe
SystemDir: C:\WINDOWS\system32
TempDir: C:\DOCUME~1\ADMINI~1.APP\LOCALS~1\Temp\2\
CurrentDir: C:\WINDOWS\system32
Computername: APPA-PRN-S01
Username: Administrator
UILanguage: 1033
Internet Explorer version: 8.0.6001.18702
Path: C:\Hylafax_Bridge;C:\YajHFC;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Program Files\Common Files\Acronis\SnapAPI\;C:\Program Files\AppAssure Software\Replay Agent\ReplayC\;C:\WINDOWS\system32\WindowsPowerShell\v1.0
C:\WINDOWS\system32\Wbem\framedyn.dll: found
framedyn.dll: found in path
— Systeminformation - End —
— Environment - Start —
ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Administrator.APPA\Application Data
CLIENTNAME=MARSAILI
ClusterLog=C:\WINDOWS\Cluster\cluster.log
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=APPA-PRN-S01
ComSpec=C:\WINDOWS\system32\cmd.exe
ENV_TRACE_PRODUCT_NAME=Acronis Backup & Recovery 10
ENV_TRACE_STORAGE_DIR=TrueImage
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Administrator.APPA
LOGONSERVER=\\APPA-MAIL-S02
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Hylafax_Bridge;C:\YajHFC;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Program Files\Common Files\Acronis\SnapAPI\;C:\Program Files\AppAssure Software\Replay Agent\ReplayC\;C:\WINDOWS\system32\WindowsPowerShell\v1.0
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.PSC1
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 4, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0404
ProgramFiles=C:\Program Files
PSModulePath=C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules\
SESSIONNAME=RDP-Tcp#6
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\ADMINI~1.APP\LOCALS~1\Temp\2
TMP=C:\DOCUME~1\ADMINI~1.APP\LOCALS~1\Temp\2
USERDNSDOMAIN=APPA.COM
USERDOMAIN=APPA
USERNAME=Administrator
USERPROFILE=C:\Documents and Settings\Administrator.APPA
windir=C:\WINDOWS
— Environment - End —
----- Setup - End: 2013-05-23 11:44:58 -----
Hi,