We Cannot Install PDF Creator in Windows 10

PDFCreator PDFCreator English
1

Dears,


I cant install PDF Creator in my Windows 10.

Please see the error below:
The temporary path where PDFCreator stores the print jobs can`t be accessed. This is a configuration problem on your machine and needs to be fixed.

Please your help!

Jorge
2

Hi,

this means your %temp% folder has incorrect permissions. Please check the permissions for your users temp folder and make sure the user and system account have access to it.

best regards

3

Dear,


please tell me know what I need to do. I don`t know what is the correct configuration that i need to do.

It is possible, send me a picture with the correct permissions.

waiting for your feedback.

Regards,
Jorge
4

Hello Jorge,


here is a detailed description of what you need to do:

this most likely means your temp folder (C:\users\USERNAME\appdata\local\temp) has no or incorrect permissions, which prevents PDFCreator from creating temporary files needed for the conversion.
Please navigate to this folder, view its properties and click on the security tab. Add SYSTEM and your user to the list of groups/users and give them full access to the folder.
Now go to C:\users\USERNAME\appdata\local\temp\pdfcreator and C:\users\USERNAME\appdata\local\temp\pdfcreator\spool and do the same. You might need to take the ownership for the folders first(security->advanced->owner).

best regards,

Cay