We are using the API to convert to PDF. Calls are made to the COM object from our own application which runs as a service. We have a special account called AppService which is used for running applications as a service.
On our dev Windows Server 2003 everything works fine, but on our production Windows Server 2008 R2 there is no PDF output. I noticed in the Task Manager that Winword.exe hangs.
This is only when the application runs under the AppService account. If I change the service to run under my own account everything works fine. But this is not the solution.
I have also added the AppService account to the local Admin group for the server but this has still not fixed the problem.
Any help appreciated as I have been trying to fix this for days!