Hi,
We purchased a PDF Creator Pro license and are encountering an error when trying to merge documents from a production application.
We were using an older version some time ago that didn't have any issues.
Do you have any ideas?
*Error Report for PDFCreator
*Exception:
*pdfforge.PDFCreator.Conversion.Jobs.ProcessingException
*Ghostscript execution failed
*void WorkerThread.WorkerThreadStart() :
*bool ThreadPoolWorkQueue.Dispatch() :
*void QueueUserWorkItemCallback.Execute() :
*void Task.ThrowAsync(Exception exception, SynchronizationContext targetContext)+(object state) => { } :
*async void PreviewControl.JobInfoPropertyChangedCallback(DependencyObject d, DependencyPropertyChangedEventArgs e) :
*async void PreviewControl.JobInfoPropertyChangedCallback(DependencyObject d, DependencyPropertyChangedEventArgs e)+(?) => { } :
*async Task<IList> PreviewManager.GetTotalPreviewPages(JobInfo jobInfo) :
*async Task PreviewManager.GeneratePreview(SourceFileInfo sfi, CancellationToken cts) :
*async Task PsToPdfConverter.ConvertSourceFileToPdf(SourceFileInfo sfi) :
*Task PsToPdfConverter.ConvertSourceFileToPdf(SourceFileInfo sfi)+() => { } :
*string PsToPdfConverter.ConvertPsToPdf(string sfiFilename) :
*string PsToPdfConverter.DoConvertPsToPdf(string psFilePath, string tempFolder, string intermediateFolder) :
*void GhostscriptConverter.CreateIntermediatePdf(Job job) :
*void GhostscriptConverter.DoConversion(Job job, OutputDevice device) :
*Platform:
*x64
*Additional Data:
*thread-name=.NET TP Worker
*user.license-key=VEH1P5QRRM1AN1TRV50IRC4QGWG4E8
*user.machine-id=v2_P1107021GDB03_4bf27df893470fb5f58f329b7f3816a7df78f309
*product.edition=pdfcreator_professional
*product.name=PDFCreator Professional
*ui.language=fr
*Log:
*Deleting file C:\Users\RICARD~1\AppData\Local\Temp\PDFCreator\spool\91-0EB91BDDF3824FA591F4022F2BED4277.PS
*Inf file was already removed!
*Generate preview images for C:\Users\RICARD~1\AppData\Local\Temp\PDFCreator\spool\91-0EB91BDDF3824FA591F4022F2BED4277.pdf
*Finished with preview for C:\Users\RICARD~1\AppData\Local\Temp\PDFCreator\spool\91-0EB91BDDF3824FA591F4022F2BED4277.pdf (1 pages, C:\Users\RICARD-08250\AppData\Local\Temp\PDFCreator\Temp\Preview\185cbf38-a97d-4189-86d5-7f8b0e8f7ea8)
*ghostscript exited with code 1
*There was an unexpected error while converting the Job : System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\RICARD-08250\AppData\Local\Temp\PDFCreator\Spool\intermediate'.
*at System.IO.Enumeration.FileSystemEnumerator`1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
*at System.IO.Enumeration.FileSystemEnumerator`1.Init()
*at System.IO.Enumeration.FileSystemEnumerable`1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
*at System.IO.Enumeration.FileSystemEnumerableFactory.UserFiles(String directory, String expression, EnumerationOptions options)
*at System.IO.Directory.InternalEnumeratePaths(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
*at System.IO.Directory.GetFiles(String path, String searchPattern, EnumerationOptions enumerationOptions)
*at pdfforge.PDFCreator.Conversion.Ghostscript.GhostSc
Thanks for your help.